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playbook-Code42_Add_Departing_Employee_From_Ticketing_System_v2_README.md

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Parses a Ticket Summary containing a username='username' and optionally a departure='date' and adds the user to the Code42 Departing Employee list. This playbook uses Jira out-of-the-box, but you can swap it with a different Ticketing system and achieve the same result. For example, to use Zendesk, change the command jira-get-issue to be zendesk-ticket-details and use the id parameter for the issue ID. Change the output (what gets parsed) to be either the Subject or the Description from Zendesk.

Dependencies

This playbook uses the following sub-playbooks, integrations, and scripts.

Sub-playbooks

This playbook does not use any sub-playbooks.

Integrations

  • Jira V3
  • Code42

Scripts

This playbook does not use any scripts.

Commands

  • jira-get-issue
  • code42-watchlists-add-user
  • code42-user-update-risk-profile

Playbook Inputs

Name Description Default Value Required
IssueId The ID of the Ticket to pull Departing Employee information from. Optional

Playbook Outputs

There are no outputs for this playbook.

Playbook Image

Code42 Suspicious Activity Action