Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Display all tasks in case details/queue table if multiple tasks are assigned to you for a single case #6015

Closed
2 tasks
mkhandekar opened this issue Jun 26, 2018 · 7 comments

Comments

@mkhandekar
Copy link

mkhandekar commented Jun 26, 2018

As a co-located staff member — when an attorney assigns multiple admin actions for the same case, I need to see both of those admin actions in Case details/Case snapshot so I have context before I start working on them.

Acceptance criteria

When multiple tasks are assigned to you for the same case:

  • Display multiple tasks in queue table
  • Display multiple tasks in the case details view
@mkhandekar
Copy link
Author

mkhandekar commented Jul 18, 2018

Multiple admin actions in a colocated admin's "new" tab

image

Multiple admin actions in a colocated admin's case snapshot

small / responsive

screenshot 2018-07-24 12 56 43

wide / full width

screenshot 2018-07-24 12 56 56

@lpciferri
Copy link
Contributor

@mkhandekar - i moved this back to backlog - unprioritized issues because it is out of scope for our first release/pilot with co-located

@mdbenjam
Copy link
Contributor

mdbenjam commented Sep 6, 2018

Do we need the assigned to field? If we're showing them a task, it must be assigned to them right? (Or maybe the organization they belong to)

@mkhandekar
Copy link
Author

Yes! You are totally right @mdbenjam! No need for assigned to field for co-located staff.

Tagging @sneha-pai who actually did this work <3 (I just posted 'em!)

Sneha, I remember talking about showing the assigned to to all other users as a way to increase transparency around whose court the case is in at any given time. Do you remember this as well?

@lpciferri
Copy link
Contributor

@mkhandekar @mdbenjam @sneha-pai - instead of assigned to, let's list assigned by so the co-located team member can see which attorney assigned their case

@mkhandekar
Copy link
Author

Handing off to @sneha-pai + @allyceh who will talk with @mdbenjam to get an update on any new multiple admin work, then prioritize with guidance from @laurjpeterson ❤️(per conversation on Oct 10)

@mkhandekar mkhandekar removed their assignment Oct 10, 2018
@lowellrex lowellrex changed the title Allow co-located staff to view multiple admin actions in Case details Display all tasks in case details/queue table if multiple tasks are assigned to you for a single case Oct 24, 2018
@MeredithStewart MeredithStewart removed their assignment Apr 30, 2019
@lpciferri
Copy link
Contributor

We do this! We could enhance this by grouping tasks together in a more obvious way, but closing because we've hit the min. AC

@ghost ghost removed the Ready-for-Dev label May 15, 2019
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

7 participants