Getting error in /Qrcode scan

[linuxserver2016]

Hello,

We are frequently facing Some Technical issues.

• We are pulling the latest Docker container using an active key.
• After downloading, I have to run the docker container after accessing the service via the browser.
• First, I have to start the session. Then Get a QR code for pairing WhatsApp Web or WhatsApp.
• But we are facing a QR Coder error. Also, facing Couldn't Link Devices in WhatsApp and WhatsApp.
• Also Not able to get the Qrcode

{
  "statusCode": 422,
  "message": "Can get QR code only in SCAN_QR_CODE status. The current status is 'STARTING'",
  "error": "Unprocessable Entity"
}

• Need for a complete solution to this issue.

Awaiting for your response,

Thank you

[allburov]

Hi! Could you check your version at /api/version to make sure you're using the latest one?
Is there anything in docker logs after you /start session, may be error or warning?
If there's no - could you try to start a session with debug: true flag and see what happens in logs?
https://waha.devlike.pro/docs/how-to/deploy/#viewing-the-logs

[S1D007]

i am also not able to login please help

this is happening after login and getting this when i want to get the screenshot.
and in the logs i am getting

Please help its urgent!!!

[S1D007]

I tried it for 5-10 times with both paid and free

[S1D007]

@allburov please help?

[allburov]

@S1D007
2023.12.2 looks too old, try to update, we had important update recently (well, about a month ago)

https://www.patreon.com/posts/waha-plus-webjs-100765474

[linuxserver2016]

@allburov

• Hello, I'm facing the same issue! Latest Version 2024.4.2 & 2024.4.4
• This version also Gets the Same Error.
• How to overcome this issue. We're already paid but do not use it.

[allburov]

@linuxserver2016 hi! is it WEBJS (default engine), right?
Could you check /screenshot - what does it show?

[allburov]

@linuxserver2016 One more thing to try - using chrome based (not chromium) docker image

https://waha.devlike.pro/docs/how-to/engines/#docker-images

This one:

devlikeapro/whatsapp-http-api-plus:chrome

May be it's some sort of bug in chromium + whatsapp web

[allburov]

@linuxserver2016 any news? Have you tried chrome image?

[devlikepro]

@linuxserver2016 did you try the above suggestions and still have the issue?