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II won't allow me to auth using anything but security key if it's plugged in to my computer #326

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Eve832 opened this issue Jun 9, 2021 · 1 comment
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@Eve832
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Eve832 commented Jun 9, 2021

As an end user, I have the following device combos registered:
Yubikey + mac + chrome
Mac + biometrics + chrome

When I attempt to authenticate using Internet Identity, I am only given the option to use the security key (it's plugged in).
In order to see the option to use my biometrics or computer password, I have to click the "back" arrow in the app.
The options do not work unless I remove the security key.

1st Suggestion:
All authentication options are available at the same time, on the same screen and work.

2nd Suggestion:
A message telling the user to "Click back if you want to use your device biometrics or passcode" and work.

@Eve832 Eve832 added the bug Something isn't working label Jun 9, 2021
@Eve832 Eve832 changed the title Internet Identity workflow problem II won't allow me to auth using anything but security key if it's plugged in to my computer Jun 11, 2021
@nmattia
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nmattia commented Apr 11, 2022

I can't reproduce this anymore. Both on yubikey + mac +chrome and mac + biometrics + chrome I get three options: security key, phone, or "this device" (biometrics).

@nmattia nmattia closed this as completed Apr 11, 2022
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