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As an end user, I have the following device combos registered:
Yubikey + mac + chrome
Mac + biometrics + chrome
When I attempt to authenticate using Internet Identity, I am only given the option to use the security key (it's plugged in).
In order to see the option to use my biometrics or computer password, I have to click the "back" arrow in the app.
The options do not work unless I remove the security key.
1st Suggestion:
All authentication options are available at the same time, on the same screen and work.
2nd Suggestion:
A message telling the user to "Click back if you want to use your device biometrics or passcode" and work.
The text was updated successfully, but these errors were encountered:
Eve832
changed the title
Internet Identity workflow problem
II won't allow me to auth using anything but security key if it's plugged in to my computer
Jun 11, 2021
I can't reproduce this anymore. Both on yubikey + mac +chrome and mac + biometrics + chrome I get three options: security key, phone, or "this device" (biometrics).
As an end user, I have the following device combos registered:
Yubikey + mac + chrome
Mac + biometrics + chrome
When I attempt to authenticate using Internet Identity, I am only given the option to use the security key (it's plugged in).
In order to see the option to use my biometrics or computer password, I have to click the "back" arrow in the app.
The options do not work unless I remove the security key.
1st Suggestion:
All authentication options are available at the same time, on the same screen and work.
2nd Suggestion:
A message telling the user to "Click back if you want to use your device biometrics or passcode" and work.
The text was updated successfully, but these errors were encountered: