Repetitive Digibyte core wallet runtime error when trying to sync headers

[PaulF1]

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Describe the issue

I have been trying to initiate the installation of a 32 bit Digibyte core wallet on my PC but when it reaches around 95% of syncing headers a runtime error occurs (Microsoft Visual C++Runtime Library). Being a bit of a newbie with limited technical knowledge and not fully understanding the system I sent a number of DGB tokens from an exchange to an address that was generated on the wallet that wasn't yet synced. I am afraid that they have been lost forever, however on digiexplorer I can see that the the tokens were successfully received to that address. So firstly it would be appreciated if you can provide assistance to successfully install a wallet and secondly can you confirm that once the wallet is initiated I will be able to retrieve the tokens from the block chain to the address where the tokens have been received (I saved the digiwallet.dat file from that initial wallet setup).

Can you reliably reproduce the issue?

Yes I have tried to install the wallet numerous times

If so, please list the steps to reproduce below:

1. I open wallet as admin
2. I wait
3. The issue appears (runtime error) when the syncing headers reach over 95%

Expected behaviour

The wallet should sync

Actual behaviour

The wallet Crashes...C++ runtime dialouge box.

Screenshots.

If the issue is related to the GUI, screenshots can be added to this issue via drag & drop.

What version of digibyte-core are you using?

6.14.2

Machine specs:

• OS: 32 bit / x64 based processor
• CPU: Intel (R) Core (TM) i5
• RAM: 4 GB
• Disk size: 230 GB / 42.5 free
• Disk Type (HD/SDD): HDD

Any extra information that might be useful in the debugging process.

I have tried the following steps repeatedly:

1. I don't believe any wallets have been successfully generated, however I have saved the address to where the tokens have been received (according to digiexplorer)
2. I have removed the application.
3. I restarted the computer.
4. I believe I have enough space on HDD for min requirements
5. All other apps and programs are closed when a reinstall has been tried.
6. The problem remains

Any help on being able to sync the wallet and successfully retrieving the tokens will be very much appreciated.

Thank you

[jdabs]

Great write up

[PaulF1]

Thanks! Hopefully someone will be able to assist, I really don't want to lose my DGB tokens as I think potentially the company has a bright future

[salmanmarvasti]

install on 64bit machine. due to not having a professional development team behind digibyte most development has been with community volunteers.. Unfortunately the 32 bit wallet has not been maintained.

[digicontributer]

Hi can you try and add the following to your digibyte.conf file and restart digibyte-core

dbcache=150
maxmempool=150

[digicontributer]

This should be fixed in the next release #104

[digibyte]

Please try the latest release: https://github.com/digibyte/digibyte/releases/tag/v.6.16.1