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Call button inexplicably missing for some audio-capable conversations #1536

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andres-erbsen opened this issue Jan 14, 2024 · 4 comments
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@andres-erbsen
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Here is a user-experience sob story; make of it what you will.

I just spent half an hour figuring out how to place a call using jmp.chat, after having successfully received a call from the same contact first. Turns out what I needed to do was to

  1. Copy-paste the jabber id (which I found under top-right hamburger by trial and error)
  2. Click the "+" with hover-text "start conversation" (I was just trying all the buttons)
  3. Choose "start conversation" again even though I had just clicked a button with that description
  4. Delete the contact that was already there -- otherwise the "Add" button is inexplicably greyed out later (I was stuck on this puzzle for a while)
  5. Add the just-removed contact again
  6. Accept the subscription popup (I just said I wanted it! Already feeling conditioned to blindly click through these)
  7. Click the call button that magically appeared on the top right. it worked! 🎉

Could this experience perhaps be streamlined somehow? One big idea: the call button could always be visible, triggering the subscription on demand if necessary. A number of the other points above could also stand being addressed independently of this.

Thank you for a neat app!

@licaon-kter
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You need to add each other as contacts, hence the "accept subscription" that helped.

@andres-erbsen
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I think that's a part of it, but there was already an entry for the right jabber id on what I thought was a list of contacts, which I needed to delete first, but which didn't count for making the call button appear.

@speedygonzales9
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This seems related to #1272

@JulienPalard
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I just reproduced this one with Dino 0.4.3-2 on Debian Trixie.

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4 participants