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Here is a user-experience sob story; make of it what you will.
I just spent half an hour figuring out how to place a call using jmp.chat, after having successfully received a call from the same contact first. Turns out what I needed to do was to
Copy-paste the jabber id (which I found under top-right hamburger by trial and error)
Click the "+" with hover-text "start conversation" (I was just trying all the buttons)
Choose "start conversation" again even though I had just clicked a button with that description
Delete the contact that was already there -- otherwise the "Add" button is inexplicably greyed out later (I was stuck on this puzzle for a while)
Add the just-removed contact again
Accept the subscription popup (I just said I wanted it! Already feeling conditioned to blindly click through these)
Click the call button that magically appeared on the top right. it worked! 🎉
Could this experience perhaps be streamlined somehow? One big idea: the call button could always be visible, triggering the subscription on demand if necessary. A number of the other points above could also stand being addressed independently of this.
Thank you for a neat app!
The text was updated successfully, but these errors were encountered:
I think that's a part of it, but there was already an entry for the right jabber id on what I thought was a list of contacts, which I needed to delete first, but which didn't count for making the call button appear.
Here is a user-experience sob story; make of it what you will.
I just spent half an hour figuring out how to place a call using jmp.chat, after having successfully received a call from the same contact first. Turns out what I needed to do was to
Could this experience perhaps be streamlined somehow? One big idea: the call button could always be visible, triggering the subscription on demand if necessary. A number of the other points above could also stand being addressed independently of this.
Thank you for a neat app!
The text was updated successfully, but these errors were encountered: