en-GB.yml

buttons:
  accept_close_request:
    emoji: ✅
    text: Accept
  cancel:
    emoji: ➖
    text: Cancel
  claim:
    emoji: 🙌
    text: Claim
  close:
    emoji: ✖️
    text: Close
  confirm_open:
    emoji: ✅
    text: Create ticket
  create:
    emoji: 🎫
    text: Create a ticket
  edit:
    emoji: ✏️
    text: Edit
  reject_close_request:
    emoji: ✖️
    text: Reject
  unclaim:
    emoji: ♻️
    text: Release
commands:
  message:
    create:
      name: Create ticket from message
    pin:
      name: Pin message
      not_pinnable:
        description: |
          This message can't be pinned.
          Please ask an administrator to check the bot's permissions.
        title: ❌ Error
      not_ticket:
        description: You can only pin messages in tickets.
        title: ❌ This isn't a ticket channel
      pinned:
        description: The message has been pinned.
        title: ✅ Pinned message
  slash:
    add:
      added: ➡️ {added} has been added by {by}.
      description: Add a member to a ticket
      name: add
      not_staff:
        description: Only staff members can add members to others' tickets.
        title: ❌ Error
      options:
        member:
          description: The member to add to the ticket
          name: member
        ticket:
          description: The ticket to add the member to
          name: ticket
      success:
        description: "{member} has been added to {ticket}."
        title: ✅ Added
    claim:
      description: Claim a ticket
      name: claim
      not_staff:
        description: Only staff members can claim tickets.
        title: ❌ Error
    close:
      description: Request a ticket to be closed
      invalid_time:
        description: "`{input}` is not a valid time format."
        title: ❌ Invalid
      name: close
      options:
        reason:
          description: The reason for closing the ticket
          name: reason
    force-close:
      closed_one:
        description: The channel will be deleted in a few seconds.
        title: ✅ Ticket closed
      confirm_multiple:
        description: >
          You are about to close **{count}** tickets that have been inactive
          for more than `{time}`:

          {tickets}
        title: ❓ Are you sure?
      confirmed_multiple:
        description: The channels will be deleted in a few seconds.
        title:
          - ✅ Closing %d ticket
          - ✅ Closing %d tickets
      description: Forcibly close a ticket
      name: force-close
      no_tickets:
        description: >-
          There are no open tickets that have been inactive for more than
          `{time}`.
        title: ❌ No tickets
      not_staff:
        description: Only staff members can force-close tickets.
        title: ❌ Error
      options:
        category:
          description:
            Close all tickets in the specified category (must be used with
            `time`)
          name: category
        reason:
          description: The reason for closing the ticket(s)
          name: reason
        ticket:
          description: The ticket to close
          name: ticket
        time:
          description: Close all tickets that have been inactive for the specified time
          name: time
    help:
      description: Show the help menu
      name: help
      response:
        commands: Commands
        description: "**Use {command} to create a ticket and get support.**"
        links:
          commands: Full command list
          docs: Documentation
          feedback: Feedback
          links: Useful links
          support: Support
        settings: Bot settings
      title: Help
    move:
      description: Move a ticket to another category
      moved: 🗃️ {by} has moved this ticket from **{from}** to **{to}**.
      name: move
      not_staff:
        description: Only staff members can move tickets.
        title: ❌ Error
      options:
        category:
          description: The category to move the ticket to
          name: category
    new:
      description: Create a new ticket
      name: new
      options:
        references:
          description: The number of a related ticket
          name: references
    priority:
      description: Set the priority of a ticket
      name: priority
      not_staff:
        description: Only staff members can change the priority of tickets.
        title: ❌ Error
      options:
        priority:
          choices:
            HIGH: 🔴 High
            LOW: 🟢 Low
            MEDIUM: 🟠 Medium
          description: The priority of the ticket
          name: priority
      success:
        description: This ticket's priority has been set to `{priority}`.
        title: ✅ Priority set
    release:
      description: Release (unclaim) a ticket
      name: release
    remove:
      description: Remove a member from a ticket
      name: remove
      not_staff:
        description: Only staff members can remove members from others' tickets.
        title: ❌ Error
      options:
        member:
          description: The member to remove from the ticket
          name: member
        ticket:
          description: The ticket to remove the member from
          name: ticket
      removed: ⬅️ {removed} has been removed by {by}.
      success:
        description: "{member} has been removed from {ticket}."
        title: ✅ Removed
    tag:
      description: Use a tag
      name: tag
      options:
        for:
          description: The user to target the tag to
          name: for
        tag:
          description: The name of the tag to use
          name: tag
    tickets:
      description: List your own or someone else's tickets
      name: tickets
      not_staff:
        description: Only staff members can view others' tickets.
        title: ❌ Error
      options:
        member:
          description: The member to list the tickets of
          name: member
      response:
        description: Use {transcript} to download the transcript of a ticket.
        fields:
          closed:
            name: Closed tickets
            none:
              other: "{user} hasn't made any tickets."
              own: |
                You haven't made any tickets.
                Use {new} to open a ticket.
          open:
            name: Open tickets
        title:
          other: "{displayName}'s tickets"
          own: Your tickets
    topic:
      description: Change the topic of a ticket
      name: topic
    transcript:
      description: Get the transcript of a ticket
      name: transcript
      not_staff:
        description: Only staff members can read the transcripts of others' tickets.
        title: ❌ Error
      options:
        member:
          description: The member to search for tickets of
          name: member
        ticket:
          description: The ticket to get the transcript of
          name: ticket
    transfer:
      description: Transfer ownership of a ticket to another member
      name: transfer
      options:
        member:
          description: The member to transfer ownership to
          name: member
      transferred: 📨 {user} has transferred this ticket to {to}.
      transferred_from: 📨 {user} has transferred this ticket from {from} to {to}.
  user:
    create:
      name: Create ticket for user
      not_staff:
        description: Only staff members can open tickets for other members.
        title: ❌ Error
      prompt:
        description: Click the button below to create a ticket.
        title: Please create a ticket
      sent:
        description: "{user} has been invited to create a ticket in **{category}**."
        title: ✅ Prompt sent
dm:
  closed:
    archived: Use the `/transcript` command in **{guild}** to view the archived messages.
    fields:
      closed:
        name: Closed at
        value: "{timestamp} (after {duration})"
      closed_by: Closed by
      created: Created at
      feedback: Your feedback
      reason: Closed because
      response: Response time
      ticket: Ticket
      topic: Topic
    title: Your ticket has been closed
  confirm_open:
    title: Do you want to open a ticket with the following topic?
log:
  admin:
    changes: Changes
    description:
      joined: "{user} {verb} {targetType}"
      target:
        category: a category
        panel: a panel
        question: a question
        settings: the settings
        tag: a tag
    title:
      joined: "{targetType} {verb}"
      target:
        category: Category
        panel: Panel
        question: Question
        settings: Settings
        tag: Tag
    verb:
      create: created
      delete: deleted
      update: updated
  message:
    description: "{user} {verb} a message"
    message: Message
    title: Message {verb}
    verb:
      delete: deleted
      update: updated
  ticket:
    added: Added members
    description: "{user} {verb} a ticket"
    removed: Removed members
    ticket: Ticket
    title: Ticket {verb}
    verb:
      claim: claimed
      close: closed
      create: created
      unclaim: released
      update: updated
menus:
  category:
    placeholder: Select a ticket category
  guild:
    placeholder: Select a server
misc:
  blocked:
    description: You are not allowed to create tickets.
    title: ❌ Blocked
  category_full:
    description: |
      The category has reached its maximum capacity.
      Please try again later.
    title: ❌ Category full
  cooldown:
    description: Please wait {time} before creating another ticket in this category.
    title: ❌ Please wait
  error:
    description: |
      Sorry, an unexpected error occurred.
      Please give this information to an administrator.
    fields:
      identifier: Identifier
    title: ⚠️ Something went wrong
  expired:
    description: You didn't respond in time. Please try again.
    title: ⏰ Expired
  expires_in: Expires in {time}
  invalid_ticket:
    description: Please specify a valid ticket.
    title: ❌ Invalid ticket
  member_limit:
    description:
      - Please use your existing ticket or close it before creating another.
      - |
        Please close a ticket before creating another.
        Use `/tickets` to view your existing tickets.
    title:
      - ❌ You already have a ticket
      - ❌ You already have %d open tickets
  missing_roles:
    description: >-
      You do not have the roles required to be able to create a ticket in
      this category.
    title: ❌ Insufficient roles
  no_categories:
    description: |-
      No ticket categories have been configured.
      Configure your server at {url}.
    title: ❌ There are no ticket categories
  not_ticket:
    description: You can only use this command in tickets.
    title: ❌ This isn't a ticket channel
  ratelimited:
    description: Try again in a few seconds.
    title: 🐢 Please slow down
  role_error:
    description: Sorry, the operation failed because of an invalid configuration.
    fields:
      for_admins:
        name: For server administrators
        value: >
          An invalid user or role was supplied, which usually means a staff role has been deleted.
          [Click here]({url}) for resolution instructions.
    title: ⚠️ Something went wrong
  unknown_category:
    description: Please try a different category.
    title: ❌ That ticket category doesn't exist
  update:
    description: |
      > [View `{version}` on GitHub]({github})
      > [Changelog]({changelog})
      > [Update guide]({guide})
    title: An update is available
modals:
  feedback:
    comment:
      label: Comment
      placeholder: Do you have any additional feedback?
    rating:
      label: Rating
      placeholder: 1-5
    title: How did we do?
  topic:
    label: Topic
    placeholder: What is this ticket about?
ticket:
  answers:
    no_value: "*No response*"
  claimed: 🙌 {user} has claimed this ticket.
  close:
    closed:
      description: This channel will be deleted in a few seconds…
      title: ✅ Ticket closed
    forbidden:
      description: You don't have permission to close this ticket.
      title: ❌ Error
    rejected: ✋ {user} rejected a request to close this ticket.
    staff_request:
      archived: |

        The messages in this channel will be archived for future reference.
      description: |
        {requestedBy} wants to close this ticket.
        Click "Accept" to close it now, or "Reject" if you still need help.
      title: ❓ Can this ticket be closed?
    user_request:
      title: ❓ {requestedBy} wants to close this ticket
    wait_for_staff: ✋ Please wait for staff to close this ticket.
    wait_for_user: ✋ Please wait for the user to respond.
  closing_soon:
    description: |
      This ticket will be closed due to inactivity <t:{timestamp}:R>.
      Send a message to cancel this automation.
    title: ⌛ This ticket will be closed soon
  created:
    description: "Your ticket channel has been created: {channel}."
    title: ✅ Ticket created
  edited:
    description: Your changes have been saved.
    title: ✅ Ticket updated
  feedback: Thank you for your feedback.
  inactive:
    description: |
      There hasn't been any activity in this channel since <t:{timestamp}:R>.
      Please continue the conversation or {close} the ticket.
    title: ⏰ This ticket is inactive
  offline:
    description:
      There aren't any staff members available at the moment, so it may
      take longer than usual to get a response.
    title: 😴 We're not online
  opening_message:
    content: |
      {staff}
      {creator} has created a new ticket
    fields:
      topic: Topic
  references_message:
    description: References [a message]({url}) sent {timestamp} by {author}.
    title: ℹ️ Reference
  references_ticket:
    description: "This ticket is related to a previous ticket:"
    fields:
      date: Created at
      number: Number
      topic: Topic
    title: ℹ️ Reference
  released: ♻️ {user} has released this ticket.
  working_hours:
    next:
      description:
        We'll be back at <t:{timestamp}:F> (<t:{timestamp}:R>), although
        you may receive a response before then.
      title: 🕗 We're not working at the moment
    today:
      description:
        You may receive a response before, but we don't start working until
        <t:{timestamp}:t> today (<t:{timestamp}:R>).
      title: 🕗 We're not working at the moment