czech translation

[jachym]

I've added Czech translation on Transifex https://www.transifex.com/django-helpdesk/django-helpdesk

what is the next step? Shell we create pull request for it?

[timthelion]

How can I see this translation? Do I need to log in?

[gwasser]

@timthelion yes I think you need to login to transifex to see it.

@jachym Thank you very much for the translation! A pull request is best. There are two things to change.

1. add the .po/.mo folders to the locale folder in a new subfolder for czech ('cz')
2. in templates/helpdesk, make a folder 'cz' and add the translated templates there.

[gwasser]

You can submit this PR to master branch and I will pull it into develop from there. Thank you!

[jachym]

@gwasser - locale for czech is cs_CZ - there is cs used in django-helpdesk right now (and it coresponds to https://github.com/django/django/blob/master/django/conf/global_settings.py#L62

therefore, I'm going with cs not cz

[jachym]

We still do some cleanups but for the record, before I do the pull request, the code is here https://github.com/OpenGeoLabs/django-helpdesk/tree/cs_translation

[timthelion]

I read over the translations and while I cannot check grammar as I am not a native speaker, everything makes sense.

• There's a typo here should be "Pouze".

• Typo here should be "Přestat".

• You use different words for escalation in different places. Here you use "vyhrocen" and here you use "vyostření" and here you use "zvýšit prioritu". It would be less confusing for users if you chose one word.

• You use different words for follow up here you use "aktualizace", here "následovníci", here "Navázání", and elsewhere you use "návazností" here or "návazné" here.

• This translation isn't correct. Ticket CCs allow you to get emails when the ticket is updated. So "Delete Ticket CC" should be "Odhlasit odběr CC z ticketu". Same here and here

• Typo

Fuzzy translations are evil

There are some fuzzy matches that are wrong. You can find them simply by searching the po file for the word fuzzy.

For example here: https://github.com/OpenGeoLabs/django-helpdesk/blob/9005f4c51974f1359700cfcf3c3fb1fa1fa5acea/helpdesk/locale/cs/LC_MESSAGES/django.po#L436

And here: https://github.com/OpenGeoLabs/django-helpdesk/blob/9005f4c51974f1359700cfcf3c3fb1fa1fa5acea/helpdesk/locale/cs/LC_MESSAGES/django.po#L546

But there are more of them...

[gwasser]

Sorry about that! I thought I had read cz was the correct two letter code, my mistake. Use whatever is correct :-)

[timthelion]

cz is country, cs is language.

[gwasser]

The updated translation was merged in #716 so I think it's safe to close this ticket now. Thank you!