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Data AVAILABLE on add-on's UI but NOT AVAILABLE on the dashboards #34

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Krzysztonek opened this issue Oct 11, 2021 · 4 comments
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@Krzysztonek
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Krzysztonek commented Oct 11, 2021

Hi again, @dmslabsbr

Currently, the add-on is not able to display data on the Lovelace dashboad and the entities are not available for the Energy Dashboard, however, the same data is being clearly visible on the add-on's UI:

HA dashboard (niedostępny = unavailable):
image

Add-on UI:
image

HA Energy configuration dashboard (regardless of the concrete entity: total_eq, month_eq or today_eq) no entities are available:
image

Frankly speaking, I'm stuck... will you please, advise?

@dmslabsbr dmslabsbr added the question Further information is requested label Oct 11, 2021
@Krzysztonek
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I have just checked the system's logs:
image

...along with the add-on's logs:
image

Seems the MQTT host/user/password no longer exist in the schema. However, this is a warning only, not an error...

@dmslabsbr
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Do you use an external MQTT server? I just upload a version that correct it. Could you test?

@Krzysztonek
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Krzysztonek commented Oct 23, 2021

Hi again @dmslabsbr
Still, I'm struggling with the entities availability, which would allow to calculate daily power production/consumption.
Since couple of weeks I have the same issue:

obraz

This entity remains unavailable. The only thing I can do to get the data is reinstalling the whole add-on. However, even then, after a few hours (sometimes after a few minutes) the entities become unavailable again. Here is a log list:

obraz

It results in the below wrong graph:

obraz

which says: No Energy has been produced today, which is obviously not true, because 7.2 kWh was sent to the grid (as shown above).
I tried different options: with internal mosquitto or external mqtt server, for which I set a username + pass dedicated for hoymiles add-on only.
I'm stuck, with no clue how to resolve this issue and even what is the root cause of such issue. Will you please advise?

@giacomitti
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The same happens here, need to restart the addon and back to work. Every day it´s happen.

@dmslabsbr dmslabsbr added bug Something isn't working and removed question Further information is requested labels Jan 19, 2022
@Cosik Cosik closed this as completed Oct 28, 2023
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