Issue while converting specific doc file to pdf.

[amarpawar]

I am getting the following exception while converting the attached file with a remote converter.

2021-07-02 16:00:08,007 INFO  [pool-3-thread-3] c.d.w.e.AsynchronousConversionResponse - Sending exceptional response for org.glassfish.jersey.server.ServerRuntime$AsyncResponder@150b0630
com.documents4j.throwables.FileSystemInteractionException: Could not access target file
    at com.documents4j.util.Reaction$FileSystemInteractionExceptionBuilder.make(Reaction.java:180)
    at com.documents4j.util.Reaction$ExceptionalReaction.apply(Reaction.java:75)
    at com.documents4j.conversion.ExternalConverterScriptResult.resolve(ExternalConverterScriptResult.java:70)
    at com.documents4j.conversion.ProcessFutureWrapper.evaluateExitValue(ProcessFutureWrapper.java:48)
    at com.documents4j.conversion.ProcessFutureWrapper.get(ProcessFutureWrapper.java:36)
    at com.documents4j.conversion.ProcessFutureWrapper.get(ProcessFutureWrapper.java:11)
    at com.documents4j.job.AbstractFutureWrappingPriorityFuture.run(AbstractFutureWrappingPriorityFuture.java:78)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)

This is not related to the folder access issue as it is working properly for other files.
Following is the link to the file for which I am facing the issue.

https://github.com/amarpawar/DocFileForConversion/blob/main/file-sample_100kB.doc

Thanks in advance.

[raphw]

Does the Java process have access to the file system that you are using? Make sure this is possible from the user that is running the process.

[amarpawar]

The same code is working for other files. I am facing the issue when processing this file only.

[raphw]

That sounds strange. Might this be linked to an access policy?