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Describe the Bug
We have app live in playstore with crashlytics implemented and we are keep getting this crash on crashlytics with live users
Full bug report from crashlytics
Fatal Exception: android.app.RemoteServiceException$ForegroundServiceDidNotStartInTimeException: Context.startForegroundService() did not then call Service.startForeground(): ServiceRecord{3039c39 u0 com.gosquire/com.doublesymmetry.trackplayer.service.MusicService}
at android.app.ActivityThread.generateForegroundServiceDidNotStartInTimeException(ActivityThread.java:2245)
at android.app.ActivityThread.throwRemoteServiceException(ActivityThread.java:2216)
at android.app.ActivityThread.-$$Nest$mthrowRemoteServiceException()
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2508)
at android.os.Handler.dispatchMessage(Handler.java:106)
at android.os.Looper.loopOnce(Looper.java:226)
at android.os.Looper.loop(Looper.java:313)
at android.app.ActivityThread.main(ActivityThread.java:8762)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:604)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1067)
Other crashlytics stats for better understanding
Observed to be happening only on samsung devices + 100% of user are facing when app is in background state
Steps To Reproduce
We are not able to reproduce at our end but live users are facing it
Code To Reproduce
We are not able to reproduce at our end but live users are facing it
Replicable on Example App?
We are not able to reproduce at our end but live users are facing it
Environment Info:
System:
OS: macOS 14.0
CPU: (8) arm64 Apple M1 Pro
Memory: 202.58 MB / 16.00 GB
Shell: 5.9 - /bin/zsh
Binaries:
Node: 16.16.0 - ~/.nvm/versions/node/v16.16.0/bin/node
Yarn: 1.22.19 - ~/.nvm/versions/node/v16.16.0/bin/yarn
npm: 8.11.0 - ~/.nvm/versions/node/v16.16.0/bin/npm
Watchman: Not Found
Managers:
CocoaPods: 1.12.0 - /opt/homebrew/bin/pod
SDKs:
iOS SDK:
Platforms: DriverKit 23.0, iOS 17.0, macOS 14.0, tvOS 17.0, watchOS 10.0
Android SDK: Not Found
IDEs:
Android Studio: 2022.1 AI-221.6008.13.2211.9477386
Xcode: 15.0/15A240d - /usr/bin/xcodebuild
Languages:
Java: 11.0.17 - /usr/bin/javac
npmPackages:
@react-native-community/cli: Not Found
react: 17.0.2 => 17.0.2
react-native: 0.67.4 => 0.67.4
react-native-macos: Not Found
npmGlobalPackages:
*react-native*: Not Found
"react-native-track-player": "^3.2.0"
Real device? Or simulator?
Real device
What OS are you running?
Android 13
How I can Help
What can you do to help resolve this?
We have tried solutions from existing similar issues on here github but still crash log pops up with same error, Please let us know what we can do to resolve this crash.
The text was updated successfully, but these errors were encountered:
Describe the Bug
We have app live in playstore with crashlytics implemented and we are keep getting this crash on crashlytics with live users
Full bug report from crashlytics
Other crashlytics stats for better understanding
Observed to be happening only on samsung devices + 100% of user are facing when app is in background state
Steps To Reproduce
We are not able to reproduce at our end but live users are facing it
Code To Reproduce
We are not able to reproduce at our end but live users are facing it
Replicable on Example App?
We are not able to reproduce at our end but live users are facing it
Environment Info:
"react-native-track-player": "^3.2.0"
Real device? Or simulator?
What OS are you running?
How I can Help
What can you do to help resolve this?
We have tried solutions from existing similar issues on here github but still crash log pops up with same error, Please let us know what we can do to resolve this crash.
The text was updated successfully, but these errors were encountered: