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lg-chatbot.com #19215

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metametapod opened this issue May 22, 2024 · 0 comments
Open

lg-chatbot.com #19215

metametapod opened this issue May 22, 2024 · 0 comments

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@metametapod
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List the website(s) you're having issues with:

https://lg-chatbot.com/web/us?locale=en_US&targetIntent=int_out_live_agent_repair_popup

What happens?

LG requires using chat for certain repair requests. This is broken by EasyList — Chat Widgets. The initial page loads but the "live chat agents" button is a noop.

To reproduce:

  1. Navigate to above URL with EasyList — Chat Widgets enabled.
  2. Enter any name, phone, and product category, e.g. "A", "(555) 555-5555", Refrigerator.
  3. Try clicking "live chat agents" button, it won't go through.
  4. Disable EasyList — Chat Widgets and reload page.
  5. Repeat steps 1-3, button should start process of connecting with an agent.

Screenshot(s)

Screenshot 2024-05-22 at 15 18 02

Filter lists you're using:

Reproducible with only EasyList — Chat Widgets enabled.

Your settings:

  • Browser/version: Firefox 127.0b5
  • Ad block extension/version: uBlock Origin 1.57.2

Other details:

Suggested rule change:

# Currently ||zopim.com^$third-party
||zopim.com^$third-party,domain=~lg-chatbot.com

Not sure what the criteria is for exceptions to this list (if any), but the site is broken without it.

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