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scan-mailbox/Low execution failed. Retrying later.: Empty address #691

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voarsh2 opened this issue Mar 8, 2021 · 18 comments
Closed

scan-mailbox/Low execution failed. Retrying later.: Empty address #691

voarsh2 opened this issue Mar 8, 2021 · 18 comments
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bug Something isn't working or in unexpected ways

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@voarsh2
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voarsh2 commented Mar 8, 2021

I get this error whenever the mail scan starts.
I think I only got it working once.

image


2021-03-08T14:52:01: === Start importing mails for user reese
2021-03-08T14:52:01: Settings: {"account":"reese/reese","imapConnection":"ReeseImap","folders":["Inbox"],"receivedSince":null,"targetFolder":"MailImport","deleteMail":false,"direction":null,"itemFolder":"AP6n5f8c2FL-PAoiHCbgB4k-BHwhmdd432f-rzmTq596rMS","fileFilter":"*.pdf|*.doc|*.docx","tags":null,"subjectFilter":null,"language":"eng","postHandleAll":false}
2021-03-08T14:52:01: Reading mails for user reese from ReeseImap/Inbox
2021-03-08T14:52:02: Processing folder Inbox
2021-03-08T14:52:02: Searching next 50 mails in Inbox.
2021-03-08T14:52:27: Job 81SHRf3VH.../reese/scan-mailbox/High execution failed. Retrying later.: Empty address
2021-03-08T14:54:41: === Start importing mails for user reese
2021-03-08T14:54:41: Settings: {"account":"reese/reese","imapConnection":"ReeseImap","folders":["Inbox"],"receivedSince":null,"targetFolder":"MailImport","deleteMail":false,"direction":null,"itemFolder":"AP6n5f8c2FL-PAoiHCbgB4k-BHwhmdd432f-rzmTq596rMS","fileFilter":"*.pdf|*.doc|*.docx","tags":null,"subjectFilter":null,"language":"eng","postHandleAll":false}
2021-03-08T14:54:41: Reading mails for user reese from ReeseImap/Inbox
2021-03-08T14:54:42: Processing folder Inbox
2021-03-08T14:54:42: Searching next 50 mails in Inbox.
2021-03-08T14:55:08: Job 81SHRf3VH.../reese/scan-mailbox/High execution failed. Retrying later.: Empty address
2021-03-08T14:57:41: === Start importing mails for user reese
2021-03-08T14:57:41: Settings: {"account":"reese/reese","imapConnection":"ReeseImap","folders":["Inbox"],"receivedSince":null,"targetFolder":"MailImport","deleteMail":false,"direction":null,"itemFolder":"AP6n5f8c2FL-PAoiHCbgB4k-BHwhmdd432f-rzmTq596rMS","fileFilter":"*.pdf|*.doc|*.docx","tags":null,"subjectFilter":null,"language":"eng","postHandleAll":false}
2021-03-08T14:57:41: Reading mails for user reese from ReeseImap/Inbox
2021-03-08T14:57:41: Processing folder Inbox
2021-03-08T14:57:42: Searching next 50 mails in Inbox.
2021-03-08T14:58:05: Job 81SHRf3VH.../reese/scan-mailbox/High execution failed. Retries exceeded.: Empty address

2021-03-08T15:01:01: === Start importing mails for user reese
2021-03-08T15:01:01: Settings: {"account":"reese/reese","imapConnection":"ReeseImap","folders":["Inbox"],"receivedSince":null,"targetFolder":"MailImport","deleteMail":false,"direction":null,"itemFolder":"AP6n5f8c2FL-PAoiHCbgB4k-BHwhmdd432f-rzmTq596rMS","fileFilter":null,"tags":null,"subjectFilter":null,"language":"eng","postHandleAll":false}
2021-03-08T15:01:01: Reading mails for user reese from ReeseImap/Inbox
2021-03-08T15:01:02: Processing folder Inbox
2021-03-08T15:01:02: Searching next 50 mails in Inbox.
2021-03-08T15:01:26: Job DEszfua3h.../reese/scan-mailbox/Low execution failed. Retrying later.: Empty address


@eikek
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eikek commented Mar 8, 2021

Thanks for reporting! This is probably a problem with some mail. Could you maybe paste the logs of the joex (container)?

@voarsh2
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voarsh2 commented Mar 8, 2021

Thanks for reporting! This is probably a problem with some mail. Could you maybe paste the logs of the joex (container)?

 DEBUG d.j.s.PeriodicSchedulerImpl - Found periodic task 'reese: scan-mailbox/*-*-* *:00:00' 
 DEBUG d.j.s.PeriodicSchedulerImpl - Scheduling next notify for timer *-*-* *:00:00 -> Some(2021-03-08T16:00) 
 DEBUG d.j.s.PeriodicSchedulerImpl - Waiting for notify 
 INFO  d.j.s.SchedulerImpl - Job execution successful: 6oEf4nkYf.../docspell-system/all-previews/Low 
 DEBUG d.j.s.SchedulerImpl - Job 6oEf4nkYf.../docspell-system/all-previews/Low done Success. Releasing resources. 
 DEBUG d.j.s.SchedulerImpl - Permit released (0 free) 
 DEBUG d.j.s.SchedulerImpl - New permit acquired 
 INFO  d.j.s.LogSink - >>> 2021-03-08T15:10:45.279152Z Info 6oEf4nkYf.../docspell-system/all-previews/Low: Job execution successful 
 DEBUG d.j.s.SchedulerImpl - Next job found: Some(HxUDvq3U8.../docspell-system/all-page-count/Low) 
 DEBUG d.j.s.SchedulerImpl - Creating context for job HxUDvq3U8.../docspell-system/all-page-count/Low to run JobTask(Ident(all-page-count),docspell.joex.scheduler.Task$$anonfun$contramap$4@2ab3bd33,docspell.joex.scheduler.Task$$anonfun$contramap$4@4f10f3b9) 
 DEBUG d.j.s.SchedulerImpl - Forking job HxUDvq3U8.../docspell-system/all-page-count/Low 
 DEBUG d.j.s.SchedulerImpl - Try to acquire permit (0 free) 
 DEBUG d.j.s.SchedulerImpl - Starting task now 
 INFO  d.j.s.LogSink - >>> 2021-03-08T15:10:45.370772Z Info HxUDvq3U8.../docspell-system/all-page-count/Low: Generating previews for attachments 
 INFO  d.j.s.LogSink - >>> 2021-03-08T15:10:45.629068Z Info HxUDvq3U8.../docspell-system/all-page-count/Low: Submitted 0 jobs 
 DEBUG d.j.c.JoexClient - Notify joex at http://d2fa2b3f2285:7878/api/v1/notify 
 WARN  d.j.c.JoexClient - Notifying Joex instance 'http://d2fa2b3f2285:7878' failed: Error connecting to http://d2fa2b3f2285:7878 using address d2fa2b3f2285:7878 (unresolved: true) 
 DEBUG d.j.c.JoexClient - Notify joex at http://8075242e4230:7878/api/v1/notify 
 INFO  o.h.s.m.Logger - HTTP/1.1 POST /api/v1/notify 
 DEBUG d.j.s.PeriodicSchedulerImpl - Notify signal, going into main loop 
 INFO  o.h.s.m.Logger - HTTP/1.1 200 OK 
 DEBUG d.j.s.PeriodicSchedulerImpl - Going into main loop 
 DEBUG d.j.s.PeriodicSchedulerImpl - Looking for next periodic task 
 INFO  d.j.s.SchedulerImpl - Job execution successful: HxUDvq3U8.../docspell-system/all-page-count/Low 
 DEBUG d.j.s.SchedulerImpl - Job HxUDvq3U8.../docspell-system/all-page-count/Low done Success. Releasing resources. 
 DEBUG d.j.s.SchedulerImpl - Permit released (0 free) 
 DEBUG d.j.s.SchedulerImpl - New permit acquired 
 INFO  d.j.s.LogSink - >>> 2021-03-08T15:10:45.647679Z Info HxUDvq3U8.../docspell-system/all-page-count/Low: Job execution successful 
 DEBUG d.j.s.PeriodicSchedulerImpl - Found periodic task 'reese: scan-mailbox/*-*-* *:00:00' 
 DEBUG d.j.s.PeriodicSchedulerImpl - Scheduling next notify for timer *-*-* *:00:00 -> Some(2021-03-08T16:00) 
 DEBUG d.j.s.PeriodicSchedulerImpl - Waiting for notify 
 DEBUG d.j.s.SchedulerImpl - Next job found: Some(DEszfua3h.../reese/scan-mailbox/Low) 
 DEBUG d.j.s.SchedulerImpl - Creating context for job DEszfua3h.../reese/scan-mailbox/Low to run JobTask(Ident(scan-mailbox),docspell.joex.scheduler.Task$$anonfun$contramap$4@6ef0dc10,docspell.joex.scheduler.Task$$anonfun$contramap$4@2497991d) 
 DEBUG d.j.s.SchedulerImpl - Forking job DEszfua3h.../reese/scan-mailbox/Low 
 DEBUG d.j.s.SchedulerImpl - Try to acquire permit (0 free) 
 DEBUG d.j.s.SchedulerImpl - Starting task now 
 INFO  d.j.s.LogSink - >>> 2021-03-08T15:10:45.737399Z Info DEszfua3h.../reese/scan-mailbox/Low: === Start importing mails for user reese 
 DEBUG d.j.s.LogSink - >>> 2021-03-08T15:10:45.743284Z Debug DEszfua3h.../reese/scan-mailbox/Low: Settings: {"account":"reese/reese","imapConnection":"ReeseImap","folders":,"receivedSince":null,"targetFolder":"MailImport","deleteMail":false,"direction":null,"itemFolder":"AP6n5f8c2FL-PAoiHCbgB4k-BHwhmdd432f-rzmTq596rMS","fileFilter":null,"tags":null,"subjectFilter":null,"language":"eng","postHandleAll":false} 
 INFO  d.j.s.LogSink - >>> 2021-03-08T15:10:45.902528Z Info DEszfua3h.../reese/scan-mailbox/Low: Reading mails for user reese from ReeseImap/Inbox 
 INFO  d.j.s.LogSink - >>> 2021-03-08T15:10:47.003530Z Info DEszfua3h.../reese/scan-mailbox/Low: Processing folder Inbox 
 DEBUG d.j.s.LogSink - >>> 2021-03-08T15:10:47.706027Z Debug DEszfua3h.../reese/scan-mailbox/Low: Searching next 50 mails in Inbox. 
 ERROR d.j.s.SchedulerImpl - Job DEszfua3h.../reese/scan-mailbox/Low execution failed. Retrying later. 
javax.mail.internet.AddressException: Empty address
        at javax.mail.internet.InternetAddress.checkAddress(InternetAddress.java:1251)
        at javax.mail.internet.InternetAddress.parse(InternetAddress.java:1191)
        at javax.mail.internet.InternetAddress.parse(InternetAddress.java:728)
        at javax.mail.internet.InternetAddress.<init>(InternetAddress.java:95)
        at emil.javamail.conv.BasicDecode.$anonfun$mailAddressParse$1(BasicDecode.scala:27)
        at emil.javamail.conv.Conv$.emil$javamail$conv$Conv$$$anonfun$apply$1(Conv.scala:15)
        at emil.javamail.conv.Conv$$anonfun$apply$2.convert(Conv.scala:15)
        at emil.javamail.conv.Conv.$anonfun$map$1(Conv.scala:10)
        at emil.javamail.conv.Conv$.emil$javamail$conv$Conv$$$anonfun$apply$1(Conv.scala:15)
        at emil.javamail.conv.Conv$$anonfun$apply$2.convert(Conv.scala:15)
        at emil.javamail.conv.BasicDecode.$anonfun$mailHeaderDecode$6(BasicDecode.scala:63)
        at scala.Option.map(Option.scala:242)
        at emil.javamail.conv.BasicDecode.$anonfun$mailHeaderDecode$2(BasicDecode.scala:63)
        at emil.javamail.internal.Util$.$anonfun$withReadFolder$2(Util.scala:26)
        at emil.javamail.internal.Util$.withOpenFolder(Util.scala:12)
        at emil.javamail.internal.Util$.withReadFolder(Util.scala:20)
        at emil.javamail.internal.Util$.$anonfun$withReadFolder$1(Util.scala:26)
        at scala.Option.map(Option.scala:242)
        at emil.javamail.internal.Util$.withReadFolder(Util.scala:26)
        at emil.javamail.conv.BasicDecode.$anonfun$mailHeaderDecode$1(BasicDecode.scala:52)
        at emil.javamail.conv.Conv$.emil$javamail$conv$Conv$$$anonfun$apply$1(Conv.scala:15)
        at emil.javamail.conv.Conv$$anonfun$apply$2.convert(Conv.scala:15)
        at emil.javamail.internal.ops.SearchMails$.$anonfun$search$6(SearchMails.scala:65)
        at scala.collection.immutable.Vector2.map(Vector.scala:1886)
        at scala.collection.immutable.Vector2.map(Vector.scala:433)
        at emil.javamail.internal.ops.SearchMails$.$anonfun$search$3(SearchMails.scala:65)
        at use @ docspell.joex.Main$.run(Main.scala:63)
        at make @ docspell.common.ThreadFactories$.executorResource(ThreadFactories.scala:42)
        at make @ docspell.common.ThreadFactories$.executorResource(ThreadFactories.scala:42)
        at use @ docspell.joex.Main$.run(Main.scala:63)
        at evalOn @ doobie.util.transactor$Transactor$fromDataSource$FromDataSourceUnapplied.$anonfun$apply$13(transactor.scala:294)
        at $anonfun$shift$1 @ docspell.joex.scheduler.Task$.docspell$joex$scheduler$Task$$$anonfun$apply$3(Task.scala:50)
        at $anonfun$shift$1 @ docspell.joex.scheduler.Task$.docspell$joex$scheduler$Task$$$anonfun$apply$3(Task.scala:50)
        at $anonfun$evalMap_$1 @ fs2.Stream$.$anonfun$resourceWeak$3(Stream.scala:3470)
        at >>$extension @ fs2.concurrent.PubSub$InPartiallyApplied$.$anonfun$from$13(PubSub.scala:220)
        at >>$extension @ fs2.concurrent.PubSub$InPartiallyApplied$.$anonfun$from$13(PubSub.scala:220)
        at >>$extension @ fs2.concurrent.PubSub$InPartiallyApplied$.$anonfun$from$13(PubSub.scala:220)
 DEBUG d.j.s.SchedulerImpl - Job DEszfua3h.../reese/scan-mailbox/Low done Stuck. Releasing resources. 
 DEBUG d.j.s.SchedulerImpl - Permit released (0 free) 
 DEBUG d.j.s.SchedulerImpl - New permit acquired 
 ERROR d.j.s.LogSink - >>> 2021-03-08T15:11:13.577930Z Error DEszfua3h.../reese/scan-mailbox/Low: Job DEszfua3h.../reese/scan-mailbox/Low execution failed. Retrying later. 
javax.mail.internet.AddressException: Empty address
        at javax.mail.internet.InternetAddress.checkAddress(InternetAddress.java:1251)
        at javax.mail.internet.InternetAddress.parse(InternetAddress.java:1191)
        at javax.mail.internet.InternetAddress.parse(InternetAddress.java:728)
        at javax.mail.internet.InternetAddress.<init>(InternetAddress.java:95)
        at emil.javamail.conv.BasicDecode.$anonfun$mailAddressParse$1(BasicDecode.scala:27)
        at emil.javamail.conv.Conv$.emil$javamail$conv$Conv$$$anonfun$apply$1(Conv.scala:15)
        at emil.javamail.conv.Conv$$anonfun$apply$2.convert(Conv.scala:15)
        at emil.javamail.conv.Conv.$anonfun$map$1(Conv.scala:10)
        at emil.javamail.conv.Conv$.emil$javamail$conv$Conv$$$anonfun$apply$1(Conv.scala:15)
        at emil.javamail.conv.Conv$$anonfun$apply$2.convert(Conv.scala:15)
        at emil.javamail.conv.BasicDecode.$anonfun$mailHeaderDecode$6(BasicDecode.scala:63)
        at scala.Option.map(Option.scala:242)
        at emil.javamail.conv.BasicDecode.$anonfun$mailHeaderDecode$2(BasicDecode.scala:63)
        at emil.javamail.internal.Util$.$anonfun$withReadFolder$2(Util.scala:26)
        at emil.javamail.internal.Util$.withOpenFolder(Util.scala:12)
        at emil.javamail.internal.Util$.withReadFolder(Util.scala:20)
        at emil.javamail.internal.Util$.$anonfun$withReadFolder$1(Util.scala:26)
        at scala.Option.map(Option.scala:242)
        at emil.javamail.internal.Util$.withReadFolder(Util.scala:26)
        at emil.javamail.conv.BasicDecode.$anonfun$mailHeaderDecode$1(BasicDecode.scala:52)
        at emil.javamail.conv.Conv$.emil$javamail$conv$Conv$$$anonfun$apply$1(Conv.scala:15)
        at emil.javamail.conv.Conv$$anonfun$apply$2.convert(Conv.scala:15)
        at emil.javamail.internal.ops.SearchMails$.$anonfun$search$6(SearchMails.scala:65)
        at scala.collection.immutable.Vector2.map(Vector.scala:1886)
        at scala.collection.immutable.Vector2.map(Vector.scala:433)
        at emil.javamail.internal.ops.SearchMails$.$anonfun$search$3(SearchMails.scala:65)
        at use @ docspell.joex.Main$.run(Main.scala:63)
        at make @ docspell.common.ThreadFactories$.executorResource(ThreadFactories.scala:42)
        at make @ docspell.common.ThreadFactories$.executorResource(ThreadFactories.scala:42)
        at use @ docspell.joex.Main$.run(Main.scala:63)
        at evalOn @ doobie.util.transactor$Transactor$fromDataSource$FromDataSourceUnapplied.$anonfun$apply$13(transactor.scala:294)
        at $anonfun$shift$1 @ docspell.joex.scheduler.Task$.docspell$joex$scheduler$Task$$$anonfun$apply$3(Task.scala:50)
        at $anonfun$shift$1 @ docspell.joex.scheduler.Task$.docspell$joex$scheduler$Task$$$anonfun$apply$3(Task.scala:50)
        at $anonfun$evalMap_$1 @ fs2.Stream$.$anonfun$resourceWeak$3(Stream.scala:3470)
        at >>$extension @ fs2.concurrent.PubSub$InPartiallyApplied$.$anonfun$from$13(PubSub.scala:220)
        at >>$extension @ fs2.concurrent.PubSub$InPartiallyApplied$.$anonfun$from$13(PubSub.scala:220)
        at >>$extension @ fs2.concurrent.PubSub$InPartiallyApplied$.$anonfun$from$13(PubSub.scala:220)

Bit long, sorry, and not sure how helpful it is.

@eikek
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eikek commented Mar 8, 2021

Very helpful, thanks! It seems that there is a mail with an empty Reply-To header. This is a bug when reading mails. Going to fix this for the next release.

@eikek eikek added the bug Something isn't working or in unexpected ways label Mar 8, 2021
@eikek eikek added this to the Docspell 0.21.0 milestone Mar 8, 2021
@eikek
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eikek commented Mar 8, 2021

Which version of Docspell are you using? I just realized that I fixed this before, but I might have just overlooked some case(s). See #606 – I have a simple test with a mail with an empty reply-to header…. So I'm a bit puzzled now :)

Of course, it would be interesting to see this mail (it's headers), but it usually is not possible to share. If it is, I'd be interested to take a closer look.

@voarsh2
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voarsh2 commented Mar 9, 2021

Which version of Docspell are you using? I just realized that I fixed this before, but I might have just overlooked some case(s). See #606 – I have a simple test with a mail with an empty reply-to header…. So I'm a bit puzzled now :)

The container is using: eikek0/docspell:joex-LATEST
I pulled it a few days ago.... (FYI, you should probably include a version number somewhere within the app, because I can't actually find out my version???)

Of course, it would be interesting to see this mail (it's headers), but it usually is not possible to share. If it is, I'd be interested to take a closer look.

I don't know which email it refers to, so I honestly can't say if I can share it or not. Any way I can work that out?
I can't search emails with an empty reply-to header.

@eikek
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eikek commented Mar 9, 2021

The container is using: eikek0/docspell:joex-LATEST
I pulled it a few days ago.... (FYI, you should probably include a version number somewhere within the app, because I can't actually find out my version???)

Ok, then this should be the current version. The version is on the login page, it is printed below the login form. Or via http://localhost:7880/api/info/version. And you're right, a small "About Docspell" info bubble would be good.

I don't know which email it refers to, so I honestly can't say if I can share it or not. Any way I can work that out?
I can't search emails with an empty reply-to header.

Yes, this is indeed difficult. I hoped that the folder you are trying to import had not too many mails, so a guess would work :). Don't worry, I'm going to try to reproduce it a bit harder.

@voarsh2
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voarsh2 commented Mar 9, 2021

Ok, then this should be the current version. The version is on the login page, it is printed below the login form. Or via http://localhost:7880/api/info/version. And you're right, a small "About Docspell" info bubble would be good.

:)

Yes, this is indeed difficult. I hoped that the folder you are trying to import had not too many mails, so a guess would work :). Don't worry, I'm going to try to reproduce it a bit harder.

I may have found it. I've continually been getting emails from Microsoft to update authentication regarding importing from another mail box. When I hit reply there's no email to reply to:
Here's the source (with modification):

Please update your credentials for the account r****.

This message is from a trusted sender.

This message was sent with High importance.
Microsoft Outlook
Tue 02/03/2021 22:30
View with a light background
Forward
It looks like we don't have permission to get email for r****.
Account Status:
The last successful sync was on 05/02/2021 15:58:13 UTC.
How to Fix It
If you're using the new Mail experience in Outlook.com:
• On the toolbar, select the Settings icon, then select View all Outlook settings.

• Select Sync email to see your Connected accounts.
• Check the details for the connected account that's stopped working and correct the problem.
If you're using the Classic version of Outlook.com:
• On the toolbar, select the Settings icon > Mail > Connected accounts.

• Check the details for the connected account that's stopped working and correct the problem.
Note: To stop receiving these notifications, please remove or fix the connected account that's not syncing.
Microsoft will never ask for your password over email.
This system notification isn't an email message and you can't reply to it.
From: Microsoft Outlook
To: ****
Subject: Please update your credentials for the account
r***
Thread-Topic: Please update your credentials for the account
r****
Thread-Index: AQHXD7OpAp0MWd3pOEWmEmUcOpQ7CA==
Importance: high
X-Priority: 1
Date: Tue, 2 Mar 2021 22:30:34 +0000
Message-ID:
<DB9PR07MB7705F24E7396E051D0A199B192999@DB9PR07MB7705.eurprd07.prod.outlook.com>
Content-Language: en-GB
X-MS-Has-Attach: yes
X-Auto-Response-Suppress: All
X-MS-Exchange-Organization-SCL: -1
X-MS-TNEF-Correlator:
X-MS-Exchange-Organization-RecordReviewCfmType: 0
Content-Type: multipart/related;
boundary="_005_DB9PR07MB7705F24E7396E051D0A199B192999DB9PR07MB7705eurp_";
type="multipart/alternative"
MIME-Version: 1.0

--_005_DB9PR07MB7705F24E7396E051D0A199B192999DB9PR07MB7705eurp_
Content-Type: multipart/alternative;
boundary="_000_DB9PR07MB7705F24E7396E051D0A199B192999DB9PR07MB7705eurp_"

--_000_DB9PR07MB7705F24E7396E051D0A199B192999DB9PR07MB7705eurp_
Content-Type: text/plain; charset="Windows-1252"
Content-Transfer-Encoding: quoted-printable

It looks like we don't have permission to get email for r****
Account Status:
The last successful sync was on 05/02/2021 15:58:13 UTC.
How to Fix It
If you're using the new Mail experience in Outlook.com:
=95 On the toolbar, select the Settings icon, then select View all Outlook =
settings.
[cid:new_options_menu]
=95 Select Sync email to see your Connected accounts.
=95 Check the details for the connected account that's stopped working and =
correct the problem.
If you're using the Classic version of Outlook.com:
=95 On the toolbar, select the Settings icon > Mail > Connected accounts.
[cid:options_menu]
=95 Check the details for the connected account that's stopped working and =
correct the problem.
Note: To stop receiving these notifications, please remove or fix the conne=
cted account that's not syncing.
Microsoft will never ask for your password over email.
This system notification isn't an email message and you can't reply to it.

--_000_DB9PR07MB7705F24E7396E051D0A199B192999DB9PR07MB7705eurp_
Content-Type: text/html; charset="Windows-1252"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org=
/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DWindows-1=
252">
<meta name=3D"ProgId" content=3D"Word.Document">
<meta content=3D"text/html; charset=3DUS-ASCII">
</head>
<body>
<div style=3D"font-family: Segoe UI,Segoe WP,Segoe,Tahoma,Microsoft Sans Se=
rif,Verdana,sans-serif; font-size: 14px; color: #333333; direction: ltr; ms=
o-line-height-rule: exactly; line-height: 20px; margin-top: 0px; margin-bot=
tom: 0px; margin-left: 0px; margin-right: 0px; ">
<div style=3D"font-family: Segoe UI Light,Segoe WP Light,Segoe UI,Segoe WP,=
Segoe,Tahoma,Microsoft Sans Serif,Verdana,sans-serif; font-size: 26px; colo=
r: #0078D7; mso-line-height-rule: exactly; line-height: 35px; margin-top: 0=
px; margin-bottom: 20px; margin-left: 0px; margin-right: 0px; ">
It looks like we don't have permission to get email for r*****</div>
<div style=3D"font-family: Segoe UI,Segoe WP,Segoe,Tahoma,Microsoft Sans Se=
rif,Verdana,sans-serif; font-size: 14px; color: #333333; mso-line-height-ru=
le: exactly; line-height: 20px; margin-top: 0px; margin-bottom: 20px; margi=
n-left: 0px; margin-right: 0px; ">
<b>Account Status:<b></div>
<div style=3D"font-family: Segoe UI,Segoe WP,Segoe,Tahoma,Microsoft Sans Se=
rif,Verdana,sans-serif; font-size: 14px; color: #333333; mso-line-height-ru=
le: exactly; line-height: 20px; margin-top: 0px; margin-bottom: 20px; margi=
n-left: 0px; margin-right: 0px; ">
The last successful sync was on 05/02/2021 15:58:13 UTC.</div>
<div style=3D"font-family: Segoe UI Semibold,Segoe WP Semibold,Segoe UI,Seg=
oe WP,Segoe,Tahoma,Microsoft Sans Serif,Verdana,sans-serif; font-size: 14px=
; color: #333333; mso-line-height-rule: exactly; line-height: 20px; margin-=
top: 0px; margin-bottom: 20px; margin-left: 0px; margin-right: 0px; ">
How to Fix It</div>
<div style=3D"font-family: Segoe UI,Segoe WP,Segoe,Tahoma,Microsoft Sans Se=
rif,Verdana,sans-serif; font-size: 14px; color: #333333; mso-line-height-ru=
le: exactly; line-height: 20px; margin-top: 0px; margin-bottom: 20px; margi=
n-left: 0px; margin-right: 0px; ">
If you're using the new Mail experience in Outlook.com:</div>
<div style=3D"font-family: Segoe UI,Segoe WP,Segoe,Tahoma,Microsoft Sans Se=
rif,Verdana,sans-serif; font-size: 14px; color: #333333; mso-line-height-ru=
le: exactly; line-height: 20px; margin-top: 0px; margin-bottom: 20px; margi=
n-left: 0px; margin-right: 0px; ">
=95 On the toolbar, select the Settings icon, then select View all Outlook =
settings.</div>
<div style=3D"margin-top: 20px; margin-bottom: 10px; margin-left: 0px; marg=
in-right: 0px; ">
<table cellpadding=3D"0" cellspacing=3D"0" border=3D"0" style=3D"margin-top=
: 20px; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; table-lay=
out: fixed; ">
<colgroup><col></colgroup>
<tbody>
<tr>
<td style=3D"margin-top: 0px; margin-bottom: 10px; margin-left: 0px; margin=
-right: 0px; ">
<img src=3D"cid:new_options_menu" alt=3D"" title=3D"" style=3D"margin-top: =
0px; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; display: blo=
ck; "></td>
</tr>
</tbody>
</table>
</div>
<div style=3D"font-family: Segoe UI,Segoe WP,Segoe,Tahoma,Microsoft Sans Se=
rif,Verdana,sans-serif; font-size: 14px; color: #333333; mso-line-height-ru=
le: exactly; line-height: 20px; margin-top: 0px; margin-bottom: 20px; margi=
n-left: 0px; margin-right: 0px; ">
=95 Select Sync email to see your Connected accounts.</div>
<div style=3D"font-family: Segoe UI,Segoe WP,Segoe,Tahoma,Microsoft Sans Se=
rif,Verdana,sans-serif; font-size: 14px; color: #333333; mso-line-height-ru=
le: exactly; line-height: 20px; margin-top: 0px; margin-bottom: 20px; margi=
n-left: 0px; margin-right: 0px; ">
=95 Check the details for the connected account that's stopped working and =
correct the problem.</div>
<div style=3D"font-family: Segoe UI,Segoe WP,Segoe,Tahoma,Microsoft Sans Se=
rif,Verdana,sans-serif; font-size: 14px; color: #333333; mso-line-height-ru=
le: exactly; line-height: 20px; margin-top: 0px; margin-bottom: 20px; margi=
n-left: 0px; margin-right: 0px; ">
If you're using the Classic version of Outlook.com:</div>
<div style=3D"font-family: Segoe UI,Segoe WP,Segoe,Tahoma,Microsoft Sans Se=
rif,Verdana,sans-serif; font-size: 14px; color: #333333; mso-line-height-ru=
le: exactly; line-height: 20px; margin-top: 0px; margin-bottom: 20px; margi=
n-left: 0px; margin-right: 0px; ">
=95 On the toolbar, select the Settings icon&nbsp;&gt; Mail&nbsp;&gt; Conne=
cted accounts.</div>
<div style=3D"margin-top: 20px; margin-bottom: 10px; margin-left: 0px; marg=
in-right: 0px; ">
<table cellpadding=3D"0" cellspacing=3D"0" border=3D"0" style=3D"margin-top=
: 20px; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; table-lay=
out: fixed; ">
<colgroup><col></colgroup>
<tbody>
<tr>
<td style=3D"margin-top: 0px; margin-bottom: 10px; margin-left: 0px; margin=
-right: 0px; ">
<img src=3D"cid:options_menu" alt=3D"" title=3D"" style=3D"margin-top: 0px;=
margin-bottom: 10px; margin-left: 0px; margin-right: 0px; display: block; =
"></td>
</tr>
</tbody>
</table>
</div>
<div style=3D"font-family: Segoe UI,Segoe WP,Segoe,Tahoma,Microsoft Sans Se=
rif,Verdana,sans-serif; font-size: 14px; color: #333333; mso-line-height-ru=
le: exactly; line-height: 20px; margin-top: 0px; margin-bottom: 20px; margi=
n-left: 0px; margin-right: 0px; ">
=95 Check the details for the connected account that's stopped working and =
correct the problem.</div>
<div style=3D"font-family: Segoe UI,Segoe WP,Segoe,Tahoma,Microsoft Sans Se=
rif,Verdana,sans-serif; font-size: 14px; color: #333333; mso-line-height-ru=
le: exactly; line-height: 20px; margin-top: 0px; margin-bottom: 20px; margi=
n-left: 0px; margin-right: 0px; ">
<b>Note:</b> To stop receiving these notifications, please remove or fix th=
e connected account that's not syncing.</div>
<div style=3D"font-family: Segoe UI,Segoe WP,Segoe,Tahoma,Microsoft Sans Se=
rif,Verdana,sans-serif; font-size: 14px; color: #333333; mso-line-height-ru=
le: exactly; line-height: 20px; margin-top: 0px; margin-bottom: 20px; margi=
n-left: 0px; margin-right: 0px; ">
<b>Microsoft will never ask for your password over email.</b></div>
<div style=3D"font-family: Segoe UI Semibold,Segoe WP Semibold,Segoe UI,Seg=
oe WP,Segoe,Tahoma,Microsoft Sans Serif,Verdana,sans-serif; font-size: 10px=
; color: #666666; mso-line-height-rule: exactly; line-height: normal; margi=
n-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; backgr=
ound-color: #F4F4F4; ">
This system notification isn't an email message and you can't reply to it.<=
/div>
</div>
</b></b>
</body>
</html>

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@eikek
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eikek commented Mar 9, 2021

Thank you! Unfortunately I can't reproduce it with this.

@voarsh2
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voarsh2 commented Mar 9, 2021

I also deleted all of these specifically and I still get issues scanning my inbox.

@eikek
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eikek commented Mar 9, 2021

Thank you for your efforts here! Let me try some things; I should be able to reproduce this somehow, or at least a similar error, which can lead to some new ideas; and maybe fixing some more related problems.

@eikek
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eikek commented Mar 9, 2021

I could get this exact error with a Reply-To header with this value: <>.

@voarsh2
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voarsh2 commented Mar 9, 2021

I could get this exact error with a Reply-To header with this value: <>.

Interesting. I couldn't see any of those in my inbox though.

@voarsh2
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voarsh2 commented Mar 10, 2021

Just a few things before I maybe open new issues:
Using a different task for mail, I reach a 500 email limit? Will this be raised in future? (Longer tasks, etc)

Can Mail scan tasks have their own names?
I might have similar folder searches (inbox names) with different filterings, but it is difficult to track when they're not named and only target folder, inbox name, etc is the only available thing to see.

It also seems subject filtering only accepts ONE subject, it's not separated. E.G. You've sent a payment you made a payment
It doesn't treat them as two separate things, but file types do. E.G. .pdf|.xml - you get the idea.

@eikek
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eikek commented Mar 10, 2021

Using a different task for mail, I reach a 500 email limit? Will this be raised in future? (Longer tasks, etc)

You can raise this limit in the config file for joex, here is the default config. Then when moving away imported mails (or deleting them), this task will fetch the next 500 mails next time it runs. The reason for this limit is to avoid one user blocking the executor for too long.

For the other things, some brief comments (you can always open new issues you'd like to discuss; I'd suggest to create issues for these if you like a more in depth look at it):

  • Name for tasks: that's a good point – could you open an issue for this?
  • Subject filter: I think you should be able to say *sent payment*|*made payment* or something like this?

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eikek commented Mar 10, 2021

Fix via #701

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eikek commented Mar 11, 2021

@voarsh2 if you like, it's now (or when dockerhub is done) possible to use the SNAPSHOT images to test the fix. But one caveat: you then should not go back to the current version (there are some db changes; you can change back to LATEST once this is released).

@eikek eikek closed this as completed Mar 12, 2021
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voarsh2 commented Mar 13, 2021

I'm pleased to say that I can now run mail scan on my main inbox folder. Seems your fix is working. Grats 🎆

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eikek commented Mar 13, 2021

Oh great, nice to know. Thanks for the update!

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