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[watcherUI] The "count" of watches deleted can be confusing to the user. #17956

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elasticmachine opened this issue Mar 21, 2017 · 6 comments · Fixed by #35301
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[watcherUI] The "count" of watches deleted can be confusing to the user. #17956

elasticmachine opened this issue Mar 21, 2017 · 6 comments · Fixed by #35301
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bug Fixes for quality problems that affect the customer experience Feature:Watcher Team:Kibana Management Dev Tools, Index Management, Upgrade Assistant, ILM, Ingest Node Pipelines, and more

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@elasticmachine
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Original comment by @Rasroh:

Steps to reproduce:

  1. In the watcher UI, create 4 watches successfully.

screen shot 2017-03-21 at 2 18 13 pm

  1. Select 2 of the watches created and delete them

screen shot 2017-03-21 at 2 18 32 pm

  1. The count shown on the confirmation message is confusing. It says 2 out of 2 watches deleted successfully, but there were 4 of total watches. This count is confusing to the user.

screen shot 2017-03-21 at 2 18 52 pm

cc / @ycombinator @jim

@elasticmachine
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Original comment by @ycombinator:

The message says (emphasis mine) "out of 2 selected watches" specifically to avoid this ambiguity. Still, if you overlooked the "selected" in the message then a user might too and I can see how they would end up having the same confusion that you did.

Perhaps there is even better verbiage we could use here. @debadair @snide @skearns64, any suggestions?

@elasticmachine
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Original comment by @snide:

You likely don't need the "selected" part in the text. Just saying "Successfully deleted {num} watches" is enough.

Seems like something you'd use a toaster system for. Assume we don't have one of those? From your screen it looks like this pops in the header above the breadcrumbs?

cc @cjcenizal since we'd talked about toasters and alerting previously.

@elasticmachine
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Original comment by @ycombinator:

Thanks @snide. We'll change this to simply "Successfully deleted {num} watches" for successful deletes and "Failed to delete {num} watches: {error}" for (unlikely) unsuccessful deletes.

BTW, this is using the toaster notification that drops down from the top of Kibana. Its probably not as obvious in the screenshot.

@elasticmachine
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Original comment by @cjcenizal:

@snide Yeah this is exactly why I created LINK REDACTED This notification you see here is our only notification system, and it's kind of rough around the edges (e.g. it pushes all content down when it shows up, and isn't a good fit for many notification use cases).

@elasticmachine
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Original comment by @ycombinator:

For the scope of this issue we will simply be changing the text. When the new notification system is in place, we'll create another issue to start using it across the Watcher UI.

@elasticmachine elasticmachine added :Management Feature:Watcher bug Fixes for quality problems that affect the customer experience labels Apr 24, 2018
@cjcenizal cjcenizal added Team:Kibana Management Dev Tools, Index Management, Upgrade Assistant, ILM, Ingest Node Pipelines, and more and removed :Management DO NOT USE labels May 1, 2019
@elasticmachine
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Pinging @elastic/es-ui

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