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Dashboard Add Visualization error in IE, Object doesn't support property or method 'remove' #21762

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LeeDr opened this issue Aug 7, 2018 · 5 comments · Fixed by #21797
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blocker bug Fixes for quality problems that affect the customer experience regression

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@LeeDr
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LeeDr commented Aug 7, 2018

Kibana version: 6.4.0

Elasticsearch version: 6.4.0

Server OS version: Windows 2012 Server

Browser version: Internet Explorer 11

Browser OS version: Windows 2012 Server

Original install method (e.g. download page, yum, from source, etc.): zip files

Describe the bug: An error briefly is seen in IE when adding a new visualization to a dashboard. The functionality of adding a new visualization seems to work OK.

Steps to reproduce:

  1. In IE browser go to a dashboard
  2. click Add in menu
  3. click New Visualization button in the panel
  4. One time I briefly saw the red error banner at the top of the page but then quickly went on to show all the new visualization types. I wasn't able to capture that. But if the browser console is open I do catch the error.

Also, get the same error when removing a visualization from a dashboard.

Expected behavior:
User should be able to click Add new Visualization, and then Save and Add to Dashboard.

Screenshots (if relevant):
image

Larger screenshot:
image

Different representation of the same error:
image

Errors in browser console (if relevant):

Provide logs and/or server output (if relevant):

Any additional context:
I checked 6.3.0 on Cloud in IE and I don't get this error.

@LeeDr LeeDr added bug Fixes for quality problems that affect the customer experience :Sharing regression labels Aug 7, 2018
@LeeDr
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LeeDr commented Aug 7, 2018

I just noticed something else about it. Sometimes when I hit this error in IE I get the Kibana loading circle image and then the page to select what kind of visualization to create, but then when I go to save that new visualization my option is just Save not Save and add to dashboard. So some functionality is being broken by this issue.

@LeeDr
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LeeDr commented Aug 7, 2018

Removing a visualization from a dashboard also triggered the error.

@timroes
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timroes commented Aug 8, 2018

@LeeDr could you please copy a full stack trace for that. All lines visible in those above stack traces are in some third party libraries we use, not telling where this is triggered in our code.

@LeeDr LeeDr added the blocker label Aug 8, 2018
@LeeDr
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LeeDr commented Aug 8, 2018

@nreese zoomed with me and saw the issue but we really couldn't get any stack trace.

There is a work-around for adding a visualization. Instead of clicking Add new Visualization you can go to Visualize, create your visualization and come back to Dashboard and add it.

But there's no work-around (using IE) to remove a visualization from a dashboard. It always fails.

@nreese
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nreese commented Aug 8, 2018

@timroes Looks like this may be coming from visualize. VisualizeEmbeddable calls remove on an ChildNode and this method does not exist in IE11.

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