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Incoming voice call rings forever #4066

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LoZio opened this issue Sep 23, 2021 · 2 comments · Fixed by #8674
Closed

Incoming voice call rings forever #4066

LoZio opened this issue Sep 23, 2021 · 2 comments · Fixed by #8674
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A-VoIP O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect Something isn't working: bugs, crashes, hangs and other reported problems

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@LoZio
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LoZio commented Sep 23, 2021

Steps to reproduce

  1. A phone, a tablet and a PC in the same LAN
  2. Receive a voice call from another matrix user
  3. Phone rings, PC rings, Tablet rings
  4. Since this is the first call for the tablet, it asks for permissions to the mic
  5. Give permission to the app
  6. Continues ringing forever. And I mean, forever. The call is answered and closed on another device but 10 minutes later the tablet is still ringing, no way to do anything.
  7. Kill the app, stops ringing

What happened?

What did you expect?

The tablet to stop ringing

What happened?

It didn't stop until killed the app

After the first problem with the request for permission, I answered another call on the Pc. Later I found the tablet hung on the answer screen for the voice call, no sound or anything.

Your phone model

Samsung TAB A 2016 SM-T580

Operating system version

Android 8.1.0

Application version and app store

v 1.2.2 from PLAY store

Homeserver

matrix.org

Have you submitted a rageshake?

No

@LoZio LoZio added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Sep 23, 2021
@MrCyjaneK
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Can confirm similar issue, when multiple calls are started at once, and I answer one, the phone continued ringing, closing the app didn't help, I had to force-stop it.

@ouchadam ouchadam self-assigned this Nov 1, 2021
@ouchadam ouchadam removed their assignment Sep 27, 2022
@ouchadam ouchadam added A-VoIP S-Minor Impairs non-critical functionality or suitable workarounds exist O-Occasional Affects or can be seen by some users regularly or most users rarely labels Sep 27, 2022
@ouchadam ouchadam added this to Triaged in Issue triage Sep 27, 2022
@bmarty bmarty self-assigned this Nov 7, 2023
@bmarty
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bmarty commented Nov 7, 2023

To repro (from #8531):

  1. Clear task (make sure Element is not running on the background).
  2. Turn off/lock the screen.
  3. Don't do anything, let the screen wake up by itself from call notification.
  4. Don't pick up the call.

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Labels
A-VoIP O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect Something isn't working: bugs, crashes, hangs and other reported problems
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4 participants