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Feature Request: Ability to disable Key Backup Prompt #1534

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jkms opened this issue Mar 22, 2019 · 9 comments
Open

Feature Request: Ability to disable Key Backup Prompt #1534

jkms opened this issue Mar 22, 2019 · 9 comments
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O-Uncommon Most users are unlikely to come across this or unexpected workflow T-Enhancement X-Needs-Product More input needed from the Product team

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@jkms
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jkms commented Mar 22, 2019

Is your suggestion related to a problem? Please describe.
I'd like to be able to disable the "Key Backup" prompt for users

image

Describe the solution you'd like
A Parameter in the config.json to toggle key backup

Describe alternatives you've considered
The only other option I have is training my users

Additional context
I have disabled room encryption on my homesever as per #1442. I have a legal need to require the contents of my homeserver are auditble, and this is working well. The prompt about encrypted messages is confusing my users, and disabling it would make things easier.

@emorrp1
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emorrp1 commented Apr 19, 2020

I would also like to disable the prompt for users on my homeserver, but only because I don't think it's necessary any more with cross-signing unless you lose every single device?

As a user I'm least likely to want key backup on matrix.org because then e2ee is only as good as the passphrase, but more likely to want key backup on a trusted friend's homeserver.

@Bun-Bun
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Bun-Bun commented Jun 15, 2020

This could tie into a Synapse config option, if e2ee is disabled disable all related prompts.

https://github.com/matrix-org/matrix-doc/issues/2528

@pdurbin
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pdurbin commented Jun 3, 2021

Hi! I assume this is the issue to follow if I'm anticipated that my users will be frustrated with the inability to turn off the "Set up Secure Backup" prompt in the Element desktop client, as shown in the screenshot below. ("Safeguard against losing access to encrypted messages & data".) If I should create a new issue instead, please just let me know and I'll be happy to. I'm coming from IRC and overall I'm having a good experience with Matrix. Thanks for maintaining a nice client!

Screen Shot 2021-06-03 at 10 28 36 AM

After clicking "Continue" you see this:

Screen Shot 2021-06-04 at 10 05 58 AM

An opt-out from this is needed for non-geeks, which is most of the population. 😄

@yennor
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yennor commented Aug 16, 2021

Yes, it would be really nice to be able to get rid of that messge, it annoys me each time i restart the computer. Especially
I already got setup a proper backup system for all my data, so I don't need to separately stores those information.

@morerokk
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morerokk commented Nov 8, 2021

2 years later, this message is still incredibly annoying. I think I might have to switch clients.

@SamuelAllain
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That is indeed very annoying

@SimonBrandner SimonBrandner added X-Needs-Product More input needed from the Product team O-Uncommon Most users are unlikely to come across this or unexpected workflow labels Aug 24, 2022
@raphaelstary
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image

I use multiple desktop PCs during the day and therefore I get to enjoy this prompt multiple times a day.

At first I thought, it's just a tiny dialog - no biggie - just move on ... but lately it really pisses me off :(

@t3chguy t3chguy transferred this issue from element-hq/element-web May 5, 2023
@Seenox
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Seenox commented Dec 31, 2023

I'm also checking in to see if there have been any updates on this issue/feature request. This could be a deal-breaker for me with the Element client if there is no option to disable the prompt, despite having the following settings in /.well-known/matrix/client:

    "io.element.e2ee": {
        "default": false,
        "force_disable": true,
        "secure_backup_required": false
    }

@cpot
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cpot commented Mar 6, 2024

any update on this issue ?

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Labels
O-Uncommon Most users are unlikely to come across this or unexpected workflow T-Enhancement X-Needs-Product More input needed from the Product team
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