Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

cannot install element (riot) for windows, getting "Your Element is misconfigured" #14773

Closed
f1-outsourcing opened this issue Jul 27, 2020 · 11 comments
Labels
X-Needs-Info This issue is blocked awaiting information from the reporter

Comments

@f1-outsourcing
Copy link

I did not even configure anything.

element-error

@t3chguy
Copy link
Member

t3chguy commented Jul 27, 2020

Do you have a firewall/internet connection which is blocking matrix.org?

@t3chguy t3chguy added the X-Needs-Info This issue is blocked awaiting information from the reporter label Jul 27, 2020
@f1-outsourcing
Copy link
Author

Do you have a firewall/internet connection which is blocking matrix.org?

No, and even so, then I would not be able to select an own server not? I have a vm for testing software which runs windows7 still. I hope you are not testing on that?

@t3chguy
Copy link
Member

t3chguy commented Jul 27, 2020

Part of startup is verifying the config is valid, which means verifying the matrix server specified in the config.json is reachable; #11655 (comment)

We don't prevent function based on the environment.

@f1-outsourcing
Copy link
Author

If I try these urls from firefox, from the same environment

https://matrix.org/.well-known/matrix/client
this has json (as expected, I assume)

https://vector.im/_matrix/identity/api/v1
this has an empty request

@t3chguy
Copy link
Member

t3chguy commented Jul 27, 2020

You can open the devtools using Ctrl+Shift+I and see what the exact error/failing request is.

@f1-outsourcing
Copy link
Author

some stuff

​ Uncaught (in promise) TypeError: Failed to register a ServiceWorker: The URL protocol of the current origin ('vector://vector') is not supported.
at Module. (​)
at a (​)
at ​
at ​
​ Initialised rageshake.

vendorsinit.js:2 CORS request rejected: https://matrix.org/.well-known/matrix/client
e. @ vendors
init.js:2

matrix.org/.well-known/matrix/client:1 Failed to load resource: net::ERR_CERT_AUTHORITY_INVALID

I see you are using this cloudflare, that is always fucking things up.

@t3chguy
Copy link
Member

t3chguy commented Jul 27, 2020

matrix.org/.well-known/matrix/client:1 Failed to load resource: net::ERR_CERT_AUTHORITY_INVALID

Do you have a proxy or something with TLS termination?

I see you are using this cloudflare, that is always fucking things up.

That's matrix.org, not Element

@t3chguy
Copy link
Member

t3chguy commented Jul 27, 2020

When you open matrix.org in your browser inside that VM can you share what certificate it thinks it is?

@f1-outsourcing
Copy link
Author

matrix.org/.well-known/matrix/client:1 Failed to load resource: net::ERR_CERT_AUTHORITY_INVALID

Do you have a proxy or something with TLS termination?

No

@t3chguy
Copy link
Member

t3chguy commented Jul 27, 2020

When you open matrix.org in your browser inside that VM can you share what certificate it thinks it is?

@f1-outsourcing
Copy link
Author

I will check, but now I have noticed this is not really a native application, and is based on chrome, which I do not use, it is probably related to that.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
X-Needs-Info This issue is blocked awaiting information from the reporter
Projects
None yet
Development

No branches or pull requests

2 participants