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Verify new login popup should give you the option for manual verification #15365

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ara4n opened this issue Oct 2, 2020 · 2 comments
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A-E2EE-Cross-Signing O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Enhancement Team: Crypto X-Needs-Design

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@ara4n
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ara4n commented Oct 2, 2020

For clients which don't support fancy verification yet

@exuvo
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exuvo commented Oct 28, 2020

Or for when the computers that need verifying are physically a long distance apart. I logged in on a new desktop computer B and it started requesting keys. I went home to desktop computer A and i have popup to verify new logins. I press continue and i'm now stuck in a UI blocking spinner that is waiting for acceptance on computer B.

Am i supposed to leave computer B on for a week while i go home, click continue on A, program is unusable until i go back to B and complete the verification?

I managed to manually verify by ignoring the popup, going into room members of a room i'm in, clicking myself and from there manual verification exists under security. But that is not user friendly.

@kittykat kittykat added O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround labels Jan 1, 2022
@gaelledel
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@pmaier1 Please could you review and assign to an experimented designer who worked on this topic previously? perhaps Amsha or Aaron thank you

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Labels
A-E2EE-Cross-Signing O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Enhancement Team: Crypto X-Needs-Design
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