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Temporary network failure may prevent E2EE keys from being shared #18639

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novocaine opened this issue Aug 19, 2021 · 2 comments
Closed

Temporary network failure may prevent E2EE keys from being shared #18639

novocaine opened this issue Aug 19, 2021 · 2 comments
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A-E2EE O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@novocaine
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Steps to reproduce

  1. During an operation that involves sending keys with another user, Alice experiences a network failure
  2. Bob doesn't receive Alice's keys, and they might not be sent again for an undetermined amount of time

What happened?

Bob will see messages like ** Unable to decrypt: The sender's device has not sent us the keys for this message. ** when trying to read Alice's messages, until such time as Alice's keys are sent again

What did you expect?

The keys should be resent shortly after connectivity resumes.

Operating system

Any

Browser information

Any

URL for webapp

app.element.io

Have you submitted a rageshake?

No
@novocaine
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Filing this issue to represent the likely user impact of matrix-org/matrix-js-sdk#1866 in Element Web

@novocaine novocaine added S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience A-E2EE labels Aug 19, 2021
@RiotRobot RiotRobot added this to Priority bugs in Web App Team Aug 19, 2021
@richvdh richvdh mentioned this issue Aug 23, 2021
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@ShadowJonathan ShadowJonathan mentioned this issue Jan 22, 2022
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@novocaine novocaine mentioned this issue Feb 14, 2022
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@dkasak
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dkasak commented Aug 29, 2022

This one should now be fixed by matrix-org/matrix-js-sdk#2549.

@dkasak dkasak closed this as completed Aug 29, 2022
@nailyk-fr nailyk-fr mentioned this issue Nov 10, 2022
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A-E2EE O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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@novocaine @dkasak