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Add keyboard shortcut for "Clear cache and reload" #23135

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valynor opened this issue Aug 22, 2022 · 4 comments
Open

Add keyboard shortcut for "Clear cache and reload" #23135

valynor opened this issue Aug 22, 2022 · 4 comments
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O-Uncommon Most users are unlikely to come across this or unexpected workflow T-Enhancement X-Needs-Product More input needed from the Product team

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@valynor
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valynor commented Aug 22, 2022

I'm in a lot of rooms and with bans and redactions happening, quite often (multiple times per day) you have to do a "Clear cache and reload" to get the message list updated properly.

Unfortunately "Clear cache and reload" is buried deep in the settings, on element-web it takes three (3) mouse clicks + scrolling down a page + another mouse click.

Please add a keyboard shortcut for this function. Or really any other way to get to this button fast. :)

@t3chguy t3chguy added the X-Needs-Product More input needed from the Product team label Aug 22, 2022
@dbkr dbkr added the O-Uncommon Most users are unlikely to come across this or unexpected workflow label Aug 23, 2022
@SimonBrandner
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What do you mean by get the message list updated properly? It feels like this asking for a workarouund rather than us actually fixing the issue which would be preferable from my POV

@valynor
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valynor commented Aug 24, 2022

@SimonBrandner
I'm talking from a perspective of a room where there are lots of trolls and spammers. When these ppl get banned and redacted sometimes there are leftovers from the redacted spam that only disappear after a "Clear cache and reload".
Another example: Trolls that join with objectionable display names, even when these get redacted they only really disappear from the message list after another "Clear cache and reload".

I'm on Matrix for well over a year now and this has been a constant issue. Yes, fixing the core issues would be preferable but a keyboard shortcut would be a great workaround until you get to that.
I'm really tired of clicking my pfp > All Settings > Help & About > scrolling down the page and clicking "Clear cache and reload" multiple times every day. Talk to some other moderators in very active rooms about this perhaps.

There's also a bug in Matrix where rooms suddenly have the wrong name, instead of the correct name it reads "Name and 3987 others". Again, "Clear cache and reload" fixes this but many users don't even know about this function since it is buried so deep within the settings.

@valynor
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valynor commented Aug 29, 2022

Random screenshot from #element-web:matrix.org today:

Screenshot 2022-08-29 at 15 43 20

@valynor
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valynor commented Aug 30, 2022

And to further prove my point one more screenshot from today:

Screenshot 2022-08-30 at 19 33 20

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Labels
O-Uncommon Most users are unlikely to come across this or unexpected workflow T-Enhancement X-Needs-Product More input needed from the Product team
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