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Unable to decrypt: The sender's device has not sent us the keys for this message. #23151

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DaKingKovu opened this issue Aug 24, 2022 · 2 comments
Closed

Unable to decrypt: The sender's device has not sent us the keys for this message. #23151

DaKingKovu opened this issue Aug 24, 2022 · 2 comments
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T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter

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@DaKingKovu
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DaKingKovu commented Aug 24, 2022 •
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Steps to reproduce

I simply dmed one of the people on the server I'm in.

Outcome

What did you expect?

For the DM to go through normally

What happened instead?

The person on the other end can't see my messages and it turns out like "Unable to decrypt: The sender's device has not sent us the keys for this message."

Operating system

Windows

Application version

Element version: 1.11.3 Olm version: 3.2.12

How did you install the app?

Element.io/get-started

Homeserver

No response

Will you send logs?

No
@SimonBrandner
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You will need to send logs for us to be able to figure out what is going on here - could you please do that?

@SimonBrandner SimonBrandner added the X-Needs-Info This issue is blocked awaiting information from the reporter label Aug 25, 2022
@t3chguy
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t3chguy commented Aug 25, 2022

Duplicate of #2996

@t3chguy t3chguy marked this as a duplicate of #2996 Aug 25, 2022
@t3chguy t3chguy closed this as completed Aug 25, 2022
@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Aug 25, 2022
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3 participants
@t3chguy @SimonBrandner @DaKingKovu