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Videos take ages to load #23981

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YaLTeR opened this issue Dec 13, 2022 · 0 comments
Open

Videos take ages to load #23981

YaLTeR opened this issue Dec 13, 2022 · 0 comments
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A-Media O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@YaLTeR
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YaLTeR commented Dec 13, 2022

Steps to reproduce

  1. Try to play a video.

Outcome

What did you expect?

Video loads quickly and plays.

What happened instead?

  1. The video shows a loading spinner for good 5 minutes, in the process Element thinks it's disconnected from the server.
  2. The video starts very slowly actually loading.
  3. Until the video has completely loaded, Element still thinks it's disconnected from the server and doesn't show any new messages even in other chats.

Operating system

Fedora Silverblue 37

Browser information

Firefox 107.0.1 from Flathub

URL for webapp

gnome.element.io

Application version

No response

Homeserver

gnome.org

Will you send logs?

Yes
@germain-gg germain-gg added A-Media S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Uncommon Most users are unlikely to come across this or unexpected workflow labels Dec 15, 2022
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A-Media O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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