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element stopped updating content, on refresh reported missing session data #24768

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xloem opened this issue Mar 8, 2023 · 2 comments
Open

element stopped updating content, on refresh reported missing session data #24768

xloem opened this issue Mar 8, 2023 · 2 comments
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O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@xloem
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xloem commented Mar 8, 2023

Steps to reproduce

This happened after returning to the system after leaving it open for a few days. The messages I had last sent in a room were still the most recent messages, and the room tended to have activity, so I was surprised. When I refreshed to see if anything changed, it said my session data had been lost.

Outcome

This happened after returning to the system after leaving it open for a few days. The messages I had last sent in a room were still the most recent messages, and the room tended to have activity, so I was surprised. When I refreshed to see if anything changed, it said my session data had been lost.

Operating system

Linux RHEL 7

Browser information

Google Chrome Version 110.0.5481.100 (Official Build) (64-bit)

URL for webapp

app.element.io

Application version

uncertain

Homeserver

matrix.org

Will you send logs?

Yes
@xloem xloem added the T-Defect label Mar 8, 2023
@xloem
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xloem commented Mar 8, 2023

When I try to send the logs, I receive the error Failed to send logs: No connected database .

@t3chguy
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t3chguy commented Mar 8, 2023

Sounds like your browser's IndexedDB stopped working

@justjanne justjanne added S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Uncommon Most users are unlikely to come across this or unexpected workflow labels Mar 8, 2023
@richvdh richvdh mentioned this issue Apr 3, 2024
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Labels
O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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@xloem @t3chguy @justjanne