Jitsi choose room page shown instead of finishing the call

[chagai95]

Description

Jitsi choose room page shown instead of finishing the call.

Steps to reproduce

not sure but this happens sometimes when leaving a jitsi conference call

the join button should appear...

This is particularly disturbing because picture in picture is still active and the conference needs to be ended for everyone..

Logs being sent: no

Version information

• Platform: web (in-browser) or desktop? web

For the web app:

• Browser: Chrome, Safari, Firefox? which version? Edge
• OS: Windows, macOS, Ubuntu, Arch Linux, etc? Windows
• URL: develop.element.io / app.element.io / somewhere else? If a private server, what version of Element Web? https://element.aarenet.com version: 1.7.13

[t3chguy]

That Element instance uses a custom Jitsi instance jitsi.aarenet.com
I suggest contacting aarenet admins https://www.aarenet.com/meta/contact/ about this misconfiguration.

[chagai95]

I am the "aarenet admins" contacting you to ask if you know anything about why this is happening... 😅

What configurations do you think are wrong? is it on the Jitsi side or the Element side?

[t3chguy]

Element just iframes Jitsi using the JitsiMeetAPI, the behaviour is all defined by Jitsi's config
Your best bet would be https://community.jitsi.org/ probably

[chagai95]

I thought there is more to the integration between Jitsi and Element...

This page is part of it is it not?

Usually after a call is over it goes back to this page, which is not related to the Jitsi Meet project...

I'll try reproducing the issue on matrix.org and jitsi.riot.im but I think this issue is still relevant, could you re-open it please?

[t3chguy]

That page is the one which uses the JitsiMeetAPI when you press the Join Conference button. The additional integrations are for things like PIP, passing your name & avatar through and whatever else.

It'll go back to that page when the Jitsi Meet API says that the call is over by signalling readyToClose but if it goes back to the start conf page then it will not fire that event.

I can re-open it but I honestly doubt there is anything Element can do when Jitsi doesn't tell it readyToClose.

[chagai95]

ok, thanks a lot !
I guess you can close it then if it's just because Jitsi is failing to send readyToClose...

[turt2live]

looks like this is actually a bug - someone internally encountered it. When it happens, please submit logs.

[chagai95]

just sent logs @turt2live

[Half-Shot]

Stale. Bah, @t3chguy you tricked me!