Unsupported Browser error in Element Desktop

[lampholder]

Steps to reproduce

1. Launch Element Desktop
2. See this:

I tried reinstalling from the web and the same thing happened.

Outcome

What did you expect?

What happened instead?

Operating system

macOS 13.4.1 (22F82)

Application version

Version 1.11.36 (1.11.36)

How did you install the app?

https://element.io/download

Homeserver

lant.uk

Will you send logs?

No

[lampholder]

Clicking I understand the risks and wish to continue does nothing.

[t3chguy]

Logs from the console please. Are you getting close to running out of disk space?

[t3chguy]

Hi, I'm going to close this issue for now as there is not enough info here for us to be able to action it. Please feel welcome to reopen or ask me to reopen the issue if you update the description with steps/screenshots/video/more details so our developers can have a look at it.

[lampholder]

From the console:

Browser missing feature: 'localstorage' (anonymous) @ logger.ts:48

Which is not an encouraging sign. I was briefly low on disk space - now I have ~46GB free. I'm going to try a fresh install.

[lampholder]

Reinstalling a fresh build of Element doesn't help, though on reflection I don't think that it would. I probably need to trash the local state completely then try again.

[Johennes]

@t3chguy are you able to advise what could need purging after having survived uninstall?

[t3chguy]

@Johennes all of the app data. "Uninstalling" in macOS is deleting a directory (Element.app) - it's even worse than Windows. rm -rf ~/Library/Application\ Support/Element*

This issue sounds like #10891

[t3chguy]

Duplicate of #10891