Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

New web update fetches data continously from server #26060

Closed
mds512 opened this issue Aug 26, 2023 · 6 comments
Closed

New web update fetches data continously from server #26060

mds512 opened this issue Aug 26, 2023 · 6 comments
Labels
T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter

Comments

@mds512
Copy link

mds512 commented Aug 26, 2023

It made the synapse server to build logs around 2 GB in one day.

Steps to reproduce

open https://app.element.io/#/room/.
open devtools -> network, to see requests.

screen_recording.mov

Outcome

What did you expect?

very less number of requests to server

Operating system

MacOs

Browser information

firefox 116.0.3 (64-bit)

URL for webapp

app.element.io

Application version

Element version: 1.11.39 Olm version: 3.2.14

Homeserver

matrixdotorg/synapse latest image Id : 5ae86c251d51

Will you send logs?

Yes

@germain-gg germain-gg changed the title New web update fetches data continously from server. video attached. New web update fetches data continously from server Aug 30, 2023
@t3chguy
Copy link
Member

t3chguy commented Aug 31, 2023

The Matrix spec /sync API is designed to be called continually in a long-polled fashion. Can you expand the File column and take another video to check that the since token is changing, often it only changes by 1 digit. If it is then that is working as expected, your server just has a lot of data to send you, this can happen if presence is enabled due to a Synapse bug - matrix-org/synapse#16057

@t3chguy t3chguy added the X-Needs-Info This issue is blocked awaiting information from the reporter label Aug 31, 2023
@mds512
Copy link
Author

mds512 commented Aug 31, 2023

@t3chguy Looks like request and response is same for all requests. Not a single bit of change.

Untitled.mov

@t3chguy
Copy link
Member

t3chguy commented Aug 31, 2023

Duplicate of #25324

@t3chguy t3chguy marked this as a duplicate of #25324 Aug 31, 2023
@t3chguy t3chguy closed this as completed Aug 31, 2023
@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Aug 31, 2023
@t3chguy
Copy link
Member

t3chguy commented Aug 31, 2023

Will you send logs?
Yes

I didn't see any logs arrive, please do send them tagging either this issue or #25324

@mds512
Copy link
Author

mds512 commented Aug 31, 2023

@t3chguy is there a solution for this issue or the issue is still open?

@t3chguy
Copy link
Member

t3chguy commented Sep 1, 2023

@mds512 #25324 is still open but at risk of being closed due to insufficient info. No one experiencing this issue has yet sent logs.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter
Projects
None yet
Development

No branches or pull requests

2 participants