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Messages not sent and sync stopped #27385

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hughns opened this issue Apr 24, 2024 · 2 comments
Open

Messages not sent and sync stopped #27385

hughns opened this issue Apr 24, 2024 · 2 comments
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O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect

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@hughns
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hughns commented Apr 24, 2024

Steps to reproduce

I will add a screenshot to the rageshake to show context.

Crypto version: Rust SDK 0.7.0 (61b175b), Vodozemac 0.5.1

Outcome

What did you expect?

The messages to be sent as normal.

What happened instead?

The messages didn't send. And it looks like I've stopped receiving messages too.

Operating system

macOS

Application version

Element Nightly version: 2024042301; Crypto version: Rust SDK 0.7.0 (61b175b), Vodozemac 0.5.1

How did you install the app?

No response

Homeserver

element.ems.host

Will you send logs?

Yes
@hughns
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hughns commented Apr 24, 2024

It repeats itself after a restart. I'm pretty sure it happened on the previous nightly I had installed (although I'm not sure what version that was).

@dosubot dosubot bot added A-Element-R Issues affecting the port of Element's crypto layer to Rust S-Critical Prevents work, causes data loss and/or has no workaround labels Apr 24, 2024
@hughns
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hughns commented Apr 24, 2024

I'm trying to submit debug logs but it appears to be hanging:

image

@richvdh richvdh added O-Uncommon Most users are unlikely to come across this or unexpected workflow and removed A-Element-R Issues affecting the port of Element's crypto layer to Rust labels Apr 25, 2024
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O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect
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