Unencrypted messages in encrypted rooms should not look the same as unverified messages

[aaronraimist]

They need a different design (other than just on hover)

They should get a different icon

[lampholder]

Screenshots really help with triaging issues like this - I've tweaked the bug templates to try and encourage more screenshots :)

Unencrypted:

Unverified:

So they look different, but if you have always show encryption icons disabed in user settings, you'll only see the difference on hover.

There should be different styling for these two types of messages. Even better, the always show encryption icons option should be replaced - I'd argue that instead of offering users a cosmetic choice as to whether they see these icons or not, we should be:

• making the same information available in a way that minimises visual clutter
• making the display of that information optional, so users who aren't interested in encryption/verifiable device ownership etc. aren't needlessly overwealmed with crypto UX.k;l

[aaronraimist]

Whoops yeah. I think this was a !github create though.

The point of this issue I think was just to say that there should be a separate icon for unencrypted messages because the "!" icon, even if red vs gray, looks very similar unless you hover over it.

I wish the !github create command automatically included a link to the conversation but I believe I filed this because someone was confused as to why they were being sent unencrypted messages in an encrypted room (the other user was on Riot Android I believe). I was never able to really figure out if they were actually getting sent unencrypted messages or they just misunderstood what this icon meant. I think maybe we should go back to something like an unlocked icon 🔓 for unencrypted messages in encrypted rooms rather than reusing the same icon that we use for unverified.

[aaronraimist]

This is even worse now. Martin's bottom screenshot is Riot web which experienced some bug and is sending unencrypted messages in an encrypted room. If you don't hover over the icon it looks exactly like you are sending encrypted but unverified messages when he is actually sending unencrypted messages.

[aaronraimist]

These still use the same icon