External speaker doesn’t play sound on Odin

[diogopessoa]

What Happened

When I connect the external speakers to the notebook, there is no sound.

Expected Behavior

Play sound on the speakers after connected to the notebook.

Steps to Reproduce

1. Connect the external speaker to the notebook;
2. when I play the music, there is no sound from the external speakers.

elementary-sound-08312021.mp4

Logs

I used two different brand speakers.
In Hera version it worked. I also have openSUSE on the same notebook and the external speaker works fine.

Platform Information

notebook Asus K46ca
wired speaker C3 Tech

[cassidyjames]

@diogopessoa what's selected as the output in System Settings → Sound?

[diogopessoa]

@diogopessoa what's selected as the output in System Settings → Sound?

I already tried both options: speaker and headphones.

My headphones are muted too.

[diogopessoa]

Solved!

I simply executed the command on the terminal: alsactl restore

after that the sound worked on the headphones and external speaker! 🤗