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Same photos and videos keep being reuploaded from the same phone #1848

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forabi opened this issue May 24, 2024 · 1 comment
Closed

Same photos and videos keep being reuploaded from the same phone #1848

forabi opened this issue May 24, 2024 · 1 comment
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- photos Relates to the Ente Photos --mobile Platform is mobile

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@forabi
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forabi commented May 24, 2024

Description

My ente app on Android 13 keeps reuploading files that have already been uploaded. I'm self-hosting using a B2 bucket for storage. The DB, server are hosted on a local Ubuntu server using Docker Compose.

Please let me know how I can go about debugging this.

Version

v0.8.94

What product are you using?

Ente Photos

What platform are you using?

Mobile - Android

@forabi forabi added the triage label May 24, 2024
@ua741
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ua741 commented May 28, 2024

Usually, photos should be only re-uploaded when the hash changes. This can happen if your OS is doing some post processing at a later point of time and modifying the image metadata. Also, when you edit a particular photo using any editor.

In order to debug this, can you export your app logs and search for re-upload keyword. The log line will give you file localID and fileName. By searching for that localID, we might be able to find what what's happening.

PS: If you are comfortable, share the logs at support [@] ente.io. I can also have a look.

@ua741 ua741 added --mobile Platform is mobile - photos Relates to the Ente Photos and removed triage labels May 28, 2024
@ua741 ua741 closed this as not planned Won't fix, can't repro, duplicate, stale Jun 22, 2024
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Labels
- photos Relates to the Ente Photos --mobile Platform is mobile
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