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Export error: URL seems to be an unsupported one. #217

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etimau opened this issue Jan 27, 2011 · 6 comments
Closed

Export error: URL seems to be an unsupported one. #217

etimau opened this issue Jan 27, 2011 · 6 comments
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Bugs wontfix

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@etimau
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etimau commented Jan 27, 2011

Hi,

I've just installed etherpad v1.1 on my Debian server.
Everything is ok except the export feature (and import, but I think it is the same problem).
When I try to export a pad to PDF for example, I get an error:
Error: An unknown failure occurred. (#3)

Looking at the logs, I see this exception:
com.sun.star.lang.IllegalArgumentException: URL seems to be an unsupported one.
at com.sun.star.lib.uno.environments.remote.Job.remoteUnoRequestRaisedException(Job.java:180)
at com.sun.star.lib.uno.environments.remote.Job.execute(Job.java:146)
at com.sun.star.lib.uno.environments.remote.JobQueue.enter(JobQueue.java:338)
at com.sun.star.lib.uno.environments.remote.JobQueue.enter(JobQueue.java:307)
at com.sun.star.lib.uno.environments.remote.JavaThreadPool.enter(JavaThreadPool.java:94)
at com.sun.star.lib.uno.bridges.java_remote.java_remote_bridge.sendRequest(java_remote_bridge.java:642)
at com.sun.star.lib.uno.bridges.java_remote.ProxyFactory$Handler.request(ProxyFactory.java:154)
at com.sun.star.lib.uno.bridges.java_remote.ProxyFactory$Handler.invoke(ProxyFactory.java:136)
at $Proxy7.loadComponentFromURL(Unknown Source)
at com.etherpad.openofficeservice.OpenOfficeFileConverter.convertFile(importexport.scala:100)
at com.etherpad.openofficeservice.OpenOfficeService$.convertFile(importexport.scala:194)
at com.etherpad.openofficeservice.OpenOfficeService.convertFile(importexport.scala)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:160)
at org.mozilla.javascript.NativeJavaMethod.call(NativeJavaMethod.java:243)
at org.mozilla.javascript.optimizer.OptRuntime.callN(OptRuntime.java:86)
at JS$module$etherpad$importexport$importexport$js$137._c9(module etherpad/importexport/importexport.js:148)
at JS$module$etherpad$importexport$importexport$js$137.call(module etherpad/importexport/importexport.js)
at org.mozilla.javascript.optimizer.OptRuntime.callName(OptRuntime.java:97)
at JS$module$etherpad$importexport$importexport$js$137._c7(module etherpad/importexport/importexport.js:88)
at JS$module$etherpad$importexport$importexport$js$137.call(module etherpad/importexport/importexport.js)
at org.mozilla.javascript.optimizer.OptRuntime.callN(OptRuntime.java:86)
at JS$module$main$js$8._c12(module main.js:165)
at JS$module$main$js$8.call(module main.js)
at org.mozilla.javascript.ScriptRuntime.applyOrCall(ScriptRuntime.java:2348)
at org.mozilla.javascript.BaseFunction.execIdCall(BaseFunction.java:272)
at org.mozilla.javascript.IdFunctionObject.call(IdFunctionObject.java:127)
at org.mozilla.javascript.optimizer.OptRuntime.call2(OptRuntime.java:76)
at JS$module$onscheduledtask$js$172._c1(module onscheduledtask.js:32)
at JS$module$onscheduledtask$js$172.call(module onscheduledtask.js)
at org.mozilla.javascript.optimizer.OptRuntime.call0(OptRuntime.java:57)
at JS$module$onscheduledtask$js$172._c0(module onscheduledtask.js:17)
at JS$module$onscheduledtask$js$172.call(module onscheduledtask.js)
at org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:401)
at org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:3004)
at JS$module$onscheduledtask$js$172.call(module onscheduledtask.js)
at JS$module$onscheduledtask$js$172.exec(module onscheduledtask.js)
at net.appjet.bodylock.InnerExecutable$$anonfun$execute$1.apply(bodylock.scala:76)
at net.appjet.bodylock.InnerExecutable$$anonfun$execute$1.apply(bodylock.scala:75)
at net.appjet.bodylock.BodyLock$.runInContext(bodylock.scala:111)
at net.appjet.bodylock.InnerExecutable.execute(bodylock.scala:75)
at net.appjet.oui.execution$$anonfun$execute$4.apply(execution.scala:508)
at net.appjet.oui.NoninheritedDynamicVariable.withValue(dynamicvar.scala:38)
at net.appjet.oui.ExecutionContextUtils$.withContext(execution.scala:334)
at net.appjet.oui.execution$.execute(execution.scala:504)
at net.appjet.oui.execution$.runOutOfBand(execution.scala:631)
at net.appjet.ajstdlib.execution$.runTask(ajstdlib.scala:140)
at net.appjet.ajstdlib.execution$TaskRunner.call(ajstdlib.scala:177)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:98)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:207)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:619)
com.etherpad.openofficeservice.OOSException: Unknown exception occurred: URL seems to be an unsupported one.
at com.etherpad.openofficeservice.OpenOfficeFileConverter.convertFile(importexport.scala:122)
at com.etherpad.openofficeservice.OpenOfficeService$.convertFile(importexport.scala:194)
at com.etherpad.openofficeservice.OpenOfficeService.convertFile(importexport.scala)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:160)
at org.mozilla.javascript.NativeJavaMethod.call(NativeJavaMethod.java:243)
at org.mozilla.javascript.optimizer.OptRuntime.callN(OptRuntime.java:86)
at JS$module$etherpad$importexport$importexport$js$137._c9(module etherpad/importexport/importexport.js:148)
at JS$module$etherpad$importexport$importexport$js$137.call(module etherpad/importexport/importexport.js)
at org.mozilla.javascript.optimizer.OptRuntime.callName(OptRuntime.java:97)
at JS$module$etherpad$importexport$importexport$js$137._c7(module etherpad/importexport/importexport.js:88)
at JS$module$etherpad$importexport$importexport$js$137.call(module etherpad/importexport/importexport.js)
at org.mozilla.javascript.optimizer.OptRuntime.callN(OptRuntime.java:86)
at JS$module$main$js$8._c12(module main.js:165)
at JS$module$main$js$8.call(module main.js)
at org.mozilla.javascript.ScriptRuntime.applyOrCall(ScriptRuntime.java:2348)
at org.mozilla.javascript.BaseFunction.execIdCall(BaseFunction.java:272)
at org.mozilla.javascript.IdFunctionObject.call(IdFunctionObject.java:127)
at org.mozilla.javascript.optimizer.OptRuntime.call2(OptRuntime.java:76)
at JS$module$onscheduledtask$js$172._c1(module onscheduledtask.js:32)
at JS$module$onscheduledtask$js$172.call(module onscheduledtask.js)
at org.mozilla.javascript.optimizer.OptRuntime.call0(OptRuntime.java:57)
at JS$module$onscheduledtask$js$172._c0(module onscheduledtask.js:17)
at JS$module$onscheduledtask$js$172.call(module onscheduledtask.js)
at org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:401)
at org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:3004)
at JS$module$onscheduledtask$js$172.call(module onscheduledtask.js)
at JS$module$onscheduledtask$js$172.exec(module onscheduledtask.js)
at net.appjet.bodylock.InnerExecutable$$anonfun$execute$1.apply(bodylock.scala:76)
at net.appjet.bodylock.InnerExecutable$$anonfun$execute$1.apply(bodylock.scala:75)
at net.appjet.bodylock.BodyLock$.runInContext(bodylock.scala:111)
at net.appjet.bodylock.InnerExecutable.execute(bodylock.scala:75)
at net.appjet.oui.execution$$anonfun$execute$4.apply(execution.scala:508)
at net.appjet.oui.NoninheritedDynamicVariable.withValue(dynamicvar.scala:38)
at net.appjet.oui.ExecutionContextUtils$.withContext(execution.scala:334)
at net.appjet.oui.execution$.execute(execution.scala:504)
at net.appjet.oui.execution$.runOutOfBand(execution.scala:631)
at net.appjet.ajstdlib.execution$.runTask(ajstdlib.scala:140)
at net.appjet.ajstdlib.execution$TaskRunner.call(ajstdlib.scala:177)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:98)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:207)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:619)

  • I've checked my open office installation and it seems to be ok.
  • The soffice server is running and listening on port 8100.
  • I don't see any warnings when etherpad starts.
  • In /tmp, I see the pad content to be converted (ooconvert-6561474244597942026.html for example) and an empty pdf is created (ooconvert-6314163518182802334.pdf for example).

How can I make the export function work?
Thanks for your help.

Etienne.
@Zir0h
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Zir0h commented Jan 27, 2011

Did you add etherpad.soffice = /usr/bin/soffice to your config file?

@etimau
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etimau commented Jan 27, 2011

I did not have to add it, it was there...
(In /etc/etherpad/etherpad.local.properties)

@LarsFronius
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Hi,
I get exactly the same error under a Red Hat 5.5 Linux.
The etherpad.soffice path is set and soffice is up and listening on port 8100.
Did also try with a new build from the master branch. Same error.

@LarsFronius
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Here is some more information:
Etherpad 1.1-45-g15f8474
OpenOffice.org 3.1 310m19(Build:9420)
Started as /usr/bin/soffice -nologo -nofirststartwizard -headless -norestore -invisible -"accept=socket,host=localhost,port=8100,tcpNoDelay=1;urp;StarOffice.ServiceManager"
It starts and opens a socket:
fuser -n tcp 8100
8100/tcp: 32468

Error when trying to convert:

com.sun.star.lang.IllegalArgumentException: URL seems to be an unsupported one.
at com.sun.star.lib.uno.environments.remote.Job.remoteUnoRequestRaisedException(Job.java:180)
at com.sun.star.lib.uno.environments.remote.Job.execute(Job.java:146)
at com.sun.star.lib.uno.environments.remote.JobQueue.enter(JobQueue.java:338)
at com.sun.star.lib.uno.environments.remote.JobQueue.enter(JobQueue.java:307)
at com.sun.star.lib.uno.environments.remote.JavaThreadPool.enter(JavaThreadPool.java:94)
at com.sun.star.lib.uno.bridges.java_remote.java_remote_bridge.sendRequest(java_remote_bridge.java:642)
at com.sun.star.lib.uno.bridges.java_remote.ProxyFactory$Handler.request(ProxyFactory.java:154)
at com.sun.star.lib.uno.bridges.java_remote.ProxyFactory$Handler.invoke(ProxyFactory.java:136)
at $Proxy7.loadComponentFromURL(Unknown Source)
at com.etherpad.openofficeservice.OpenOfficeFileConverter.convertFile(importexport.scala:100)
at com.etherpad.openofficeservice.OpenOfficeService$.convertFile(importexport.scala:194)
at com.etherpad.openofficeservice.OpenOfficeService.convertFile(importexport.scala)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:160)
at org.mozilla.javascript.NativeJavaMethod.call(NativeJavaMethod.java:243)
at org.mozilla.javascript.optimizer.OptRuntime.callN(OptRuntime.java:86)
at JS$module$etherpad$importexport$importexport$js$137._c9(module etherpad/importexport/importexport.js:148)
at JS$module$etherpad$importexport$importexport$js$137.call(module etherpad/importexport/importexport.js)
at org.mozilla.javascript.optimizer.OptRuntime.callName(OptRuntime.java:97)
at JS$module$etherpad$importexport$importexport$js$137._c7(module etherpad/importexport/importexport.js:88)
at JS$module$etherpad$importexport$importexport$js$137.call(module etherpad/importexport/importexport.js)
at org.mozilla.javascript.optimizer.OptRuntime.callN(OptRuntime.java:86)
at JS$module$main$js$8._c12(module main.js:165)
at JS$module$main$js$8.call(module main.js)
at org.mozilla.javascript.ScriptRuntime.applyOrCall(ScriptRuntime.java:2348)
at org.mozilla.javascript.BaseFunction.execIdCall(BaseFunction.java:272)
at org.mozilla.javascript.IdFunctionObject.call(IdFunctionObject.java:127)
at org.mozilla.javascript.optimizer.OptRuntime.call2(OptRuntime.java:76)
at JS$module$onscheduledtask$js$172._c1(module onscheduledtask.js:32)
at JS$module$onscheduledtask$js$172.call(module onscheduledtask.js)
at org.mozilla.javascript.optimizer.OptRuntime.call0(OptRuntime.java:57)
at JS$module$onscheduledtask$js$172._c0(module onscheduledtask.js:17)
at JS$module$onscheduledtask$js$172.call(module onscheduledtask.js)
at org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:401)
at org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:3004)
at JS$module$onscheduledtask$js$172.call(module onscheduledtask.js)
at JS$module$onscheduledtask$js$172.exec(module onscheduledtask.js)
at net.appjet.bodylock.InnerExecutable$$anonfun$execute$1.apply(bodylock.scala:76)
at net.appjet.bodylock.InnerExecutable$$anonfun$execute$1.apply(bodylock.scala:75)
at net.appjet.bodylock.BodyLock$.runInContext(bodylock.scala:111)
at net.appjet.bodylock.InnerExecutable.execute(bodylock.scala:75)
at net.appjet.oui.execution$$anonfun$execute$4.apply(execution.scala:508)
at net.appjet.oui.NoninheritedDynamicVariable.withValue(dynamicvar.scala:38)
at net.appjet.oui.ExecutionContextUtils$.withContext(execution.scala:334)
at net.appjet.oui.execution$.execute(execution.scala:504)
at net.appjet.oui.execution$.runOutOfBand(execution.scala:631)
at net.appjet.ajstdlib.execution$.runTask(ajstdlib.scala:140)
at net.appjet.ajstdlib.execution$TaskRunner.call(ajstdlib.scala:177)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:98)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:206)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:662)
com.etherpad.openofficeservice.OOSException: Unknown exception occurred: URL seems to be an unsupported one.
at com.etherpad.openofficeservice.OpenOfficeFileConverter.convertFile(importexport.scala:122)
at com.etherpad.openofficeservice.OpenOfficeService$.convertFile(importexport.scala:194)
at com.etherpad.openofficeservice.OpenOfficeService.convertFile(importexport.scala)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:160)
at org.mozilla.javascript.NativeJavaMethod.call(NativeJavaMethod.java:243)
at org.mozilla.javascript.optimizer.OptRuntime.callN(OptRuntime.java:86)
at JS$module$etherpad$importexport$importexport$js$137._c9(module etherpad/importexport/importexport.js:148)
at JS$module$etherpad$importexport$importexport$js$137.call(module etherpad/importexport/importexport.js)
at org.mozilla.javascript.optimizer.OptRuntime.callName(OptRuntime.java:97)
at JS$module$etherpad$importexport$importexport$js$137._c7(module etherpad/importexport/importexport.js:88)
at JS$module$etherpad$importexport$importexport$js$137.call(module etherpad/importexport/importexport.js)
at org.mozilla.javascript.optimizer.OptRuntime.callN(OptRuntime.java:86)
at JS$module$main$js$8._c12(module main.js:165)
at JS$module$main$js$8.call(module main.js)
at org.mozilla.javascript.ScriptRuntime.applyOrCall(ScriptRuntime.java:2348)
at org.mozilla.javascript.BaseFunction.execIdCall(BaseFunction.java:272)
at org.mozilla.javascript.IdFunctionObject.call(IdFunctionObject.java:127)
at org.mozilla.javascript.optimizer.OptRuntime.call2(OptRuntime.java:76)
at JS$module$onscheduledtask$js$172._c1(module onscheduledtask.js:32)
at JS$module$onscheduledtask$js$172.call(module onscheduledtask.js)
at org.mozilla.javascript.optimizer.OptRuntime.call0(OptRuntime.java:57)
at JS$module$onscheduledtask$js$172._c0(module onscheduledtask.js:17)
at JS$module$onscheduledtask$js$172.call(module onscheduledtask.js)
at org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:401)
at org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:3004)
at JS$module$onscheduledtask$js$172.call(module onscheduledtask.js)
at JS$module$onscheduledtask$js$172.exec(module onscheduledtask.js)
at net.appjet.bodylock.InnerExecutable$$anonfun$execute$1.apply(bodylock.scala:76)
at net.appjet.bodylock.InnerExecutable$$anonfun$execute$1.apply(bodylock.scala:75)
at net.appjet.bodylock.BodyLock$.runInContext(bodylock.scala:111)
at net.appjet.bodylock.InnerExecutable.execute(bodylock.scala:75)
at net.appjet.oui.execution$$anonfun$execute$4.apply(execution.scala:508)
at net.appjet.oui.NoninheritedDynamicVariable.withValue(dynamicvar.scala:38)
at net.appjet.oui.ExecutionContextUtils$.withContext(execution.scala:334)
at net.appjet.oui.execution$.execute(execution.scala:504)
at net.appjet.oui.execution$.runOutOfBand(execution.scala:631)
at net.appjet.ajstdlib.execution$.runTask(ajstdlib.scala:140)
at net.appjet.ajstdlib.execution$TaskRunner.call(ajstdlib.scala:177)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:98)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:206)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:662)

This is what stands in the etherpad config
etherpad.soffice = /usr/bin/soffice

@LarsFronius
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Hi, I figured it out!
I came across this entry in the OOo-board: http://www.oooforum.org/forum/viewtopic.phtml?p=333491&highlight=url+seems+unsupported+one#333491
Seems like a bug in 3.1.
I installed the 3.2.0 RPMs from OOo-Website manually and now I can import and export nicely. :)

@devBioS
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devBioS commented May 5, 2011

Hi!

Myinstallation alreads had OOo 3.2.1 installed and it didn't work.
There are just some openoffice deb packages missing, after issuing:

$ sudo apt-get install openoffice.org-writer openoffice.org-impress

and restarting the soffice daemon every export AND import worked immediately fine :)
Reference: http://www.johnyerhot.com/2010/10/30/unoconv-url-seems-to-be-an-unsupported-one/

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@JohnMcLear @etimau @Zir0h @LarsFronius @devBioS