CorsairLink could not initialize or has no sensors.

[Lithradus]

Followed all the installation instructions on a fresh install of Fan Control. Closed iCUE and terminated all services in task manager before starting Fan Control.

usbdeview entry for my setup

CORSAIR iCUE Commander CORE USB Composite Device Unknown Yes Yes No No 630f0001801ccabae51f2af52091005f 2023-01-15 1:18:31 PM 2023-01-12 6:31:57 PM 1b1c 0c1c 1.00 00 00 00 JAMIE-PC 6&26eb1bce&0 usbccgp @usb.inf,%GenericParent.SvcDesc%;Microsoft USB Generic Parent Driver usbccgp.sys (Standard USB Host Controller) 100 mA 2.00 USB Composite Device 10.0.25276.1000 Composite.Dev.NT usb.inf USB\VID_1B1C&PID_0C1C\630f0001801ccabae51f2af52091005f Removable, UniqueID, SurpriseRemovalOK

[EvanMulawski]

Anything useful in log.txt in the FanControl directory? Also, make sure the Corsair Service service is still stopped - sometimes other Corsair services will keep starting it (on my PC, I changed the startup type to Manual).

I'm going to add more logging in the next beta release - hopefully that will help solve this issue. The CORE non-XT model is nearly impossible to get now.

[Lithradus]

This is all that's in log.txt:
2023-01-15 4:09:15 PM: CorsairLink could not initialize or has no sensors.

I got that after changing the services to manual and stopping them.

Unfortunately that is the commander that came with my cooler, just my luck I've got an oddball device.
If there is anything I can do to help test please don't hesitate.

[EvanMulawski]

When you get a chance, can you post any other devices in USBDeview that have 1b1c as the Vendor ID?

[Lithradus]

0000.0014.0000.010.000.000.000.000.000 USB Input Device HID (Human Interface Device) Yes Yes No No 2023-01-15 3:52:12 PM 2023-01-15 3:52:12 PM 1b1c 0c1c 1.00 03 00 00 JAMIE-PC 7&20b69190&0 HidUsb @input.inf,%HID.SvcDesc%;Microsoft HID Class Driver hidusb.sys (Standard system devices) USB Input Device 10.0.25276.1000 HID_Inst.NT input.inf USB\VID_1B1C&PID_0C1C&MI_00\6&26eb1bce&0&0000 SurpriseRemovalOK

0000.0014.0000.010.000.000.000.000.000 USB Input Device HID (Human Interface Device) Yes Yes No No 2023-01-15 3:52:12 PM 2023-01-15 3:52:12 PM 1b1c 0c1c 1.00 03 00 00 JAMIE-PC 7&387a1dd5&0 HidUsb @input.inf,%HID.SvcDesc%;Microsoft HID Class Driver hidusb.sys (Standard system devices) Corsair RGB Commander Core (CRCC) #1 (USB) USB Input Device 10.0.25276.1000 HID_Inst.NT input.inf USB\VID_1B1C&PID_0C1C&MI_01\6&26eb1bce&0&0001 SurpriseRemovalOK

[EvanMulawski]

Closing in favor of #2 to keep related communication in one place since it's the same problem. Please subscribe to that issue.