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request_page.hbs
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request_page.hbs
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<div class="my-activities-nav">
<div class="container">
<nav class="collapsible-nav">
<button type="button" class="collapsible-nav-toggle" aria-label="{{t 'toggle_navigation'}}" aria-expanded="false">
<svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" focusable="false" viewBox="0 0 12 12"
aria-hidden="true" class="collapsible-nav-toggle-icon chevron-icon">
<path fill="none" stroke="currentColor" stroke-linecap="round" d="M3 4.5l2.6 2.6c.2.2.5.2.7 0L9 4.5" />
</svg>
<svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" focusable="false" viewBox="0 0 12 12"
aria-hidden="true" class="collapsible-nav-toggle-icon x-icon">
<path stroke="currentColor" stroke-linecap="round" d="M3 9l6-6m0 6L3 3" />
</svg>
</button>
<ul class="collapsible-nav-list">
<li aria-selected=true>{{t 'requests'}}</li>
<li>{{link 'contributions'}}</li>
<li>{{link 'subscriptions'}}</li>
</ul>
</nav>
</div>
</div>
<div class="container container-spacing">
<div class="sub-nav">{{breadcrumbs}}</div>
<h1 class="request-title">{{request.subject}}</h1>
<div id="main-content" class="request-container">
<section class="request-main">
{{satisfaction}}
<ul class="comment-list">
{{#each comments}}
<li id="{{anchor}}" class="comment">
<div class="comment-wrapper">
<div class="comment-info">
<div class="comment-author">
<div class="avatar comment-avatar">
{{#if author.agent}}
<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12"
class="icon-agent">
<path fill="currentColor"
d="M6 0C2.7 0 0 2.7 0 6s2.7 6 6 6 6-2.7 6-6-2.7-6-6-6zm0 2c1.1 0 2 .9 2 2s-.9 2-2 2-2-.9-2-2 .9-2 2-2zm2.3 7H3.7c-.3 0-.4-.3-.3-.5C3.9 7.6 4.9 7 6 7s2.1.6 2.6 1.5c.1.2 0 .5-.3.5z" />
</svg>
{{/if}}
<img src="{{author.avatar_url}}" alt="" class="user-avatar" />
</div>
<div class="comment-meta">
<span title="{{author.name}}">
{{#link 'user_profile' id=author.id}}
{{author.name}}
{{/link}}
</span>
<ul class="meta-group">
<li class="meta-data">{{date created_at timeago=true}}</li>
</ul>
</div>
</div>
<section class="comment-body">{{body}}</section>
{{#if attachments}}
<ul class="attachments">
{{#each attachments}}
<li class="attachment-item">
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16"
class="attachment-icon">
<path fill="none" stroke="currentColor" stroke-linecap="round"
d="M9.5 4v7.7c0 .8-.7 1.5-1.5 1.5s-1.5-.7-1.5-1.5V3C6.5 1.6 7.6.5 9 .5s2.5 1.1 2.5 2.5v9c0 1.9-1.6 3.5-3.5 3.5S4.5 13.9 4.5 12V4" />
</svg>
<a href="{{url}}" target="_blank">{{name}}</a>
<div class="attachment-meta meta-group">
<span class="attachment-meta-item meta-data">{{size}}</span>
<a href="{{url}}" target="_blank" class="attachment-meta-item meta-data">{{t 'download'}}</a>
</div>
</li>
{{/each}}
</ul>
{{/if}}
</div>
</div>
</li>
{{/each}}
</ul>
{{pagination}}
<div class="request-follow-up">
{{comment_callout}}
</div>
{{#form 'comment' class='comment-form'}}
<div class="avatar comment-avatar">
{{user_avatar class='user-avatar'}}
</div>
<div class="comment-container">
<button type="button" class="comment-show-container {{#validate 'body'}}hidden{{/validate}}">
{{t 'add_to_conversation'}}
</button>
<div class="comment-fields {{#validate 'body'}}shown{{/validate}}">
{{#if help_center.request_ccs_enabled}}
<div class="comment-ccs form-field">
{{token_field 'ccs' class='ccs-input'}}
</div>
{{/if}}
{{wysiwyg 'body' rows='7'}}
<div class="comment-attachments">
{{upload}}
</div>
</div>
<div class="comment-form-controls">
{{checkbox 'mark_as_solved'}}
{{#if request.can_be_marked_as_solved}}
<button type="button" class="button-large button-secondary mark-as-solved"
data-solve-translation="{{t 'mark_as_solved'}}"
data-solve-and-submit-translation="{{t 'mark_as_solved_and_submit'}}">
{{t 'mark_as_solved'}}
</button>
{{/if}}
<span class="request-submit-comment {{#validate 'body'}}shown{{/validate}}">
{{input type='submit' class="button button-large"}}
</span>
</div>
</div>
{{/form}}
</section>
<section class="request-sidebar collapsible-sidebar">
<button type="button" class="collapsible-sidebar-toggle" aria-labelledby="request-sidebar-title"
aria-expanded="false">
<svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" focusable="false" viewBox="0 0 12 12"
aria-hidden="true" class="collapsible-sidebar-toggle-icon chevron-icon">
<path fill="none" stroke="currentColor" stroke-linecap="round" d="M3 4.5l2.6 2.6c.2.2.5.2.7 0L9 4.5" />
</svg>
<svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" focusable="false" viewBox="0 0 12 12"
aria-hidden="true" class="collapsible-sidebar-toggle-icon x-icon">
<path stroke="currentColor" stroke-linecap="round" d="M3 9l6-6m0 6L3 3" />
</svg>
</button>
<h2 id="request-sidebar-title" class="collapsible-sidebar-title">
{{t 'ticket_details'}}
</h2>
<div class="collapsible-sidebar-body">
{{#if request.followup_source_id}}
<dl class="request-details">
<dt>{{t 'followup'}}</dt>
<dd>{{link 'request' id=request.followup_source_id}}</dd>
</dl>
{{/if}}
<dl class="request-details">
<dt>{{t 'requester'}}</dt>
<dd>{{request.requester.name}}</dd>
<dt>{{t 'created'}}</dt>
<dd>{{date request.created_at}}</dd>
<dt>{{t 'last_activity'}}</dt>
<dd>{{date request.updated_at}}</dd>
{{#if collaborators}}
<dt>{{t 'ccs'}}</dt>
<dd>
<ul class="request-collaborators">
{{#each collaborators}}
<li title="{{name}}">{{name}}</li>
{{/each}}
</ul>
</dd>
{{/if}}
</dl>
<dl class="request-details">
{{#if assignee}}
<dt>{{t 'assignee'}}</dt>
<dd>
{{assignee.name}}
</dd>
{{/if}}
<dt>{{t 'id'}}</dt>
<dd>#{{request.id}}</dd>
{{#form 'organization' id='request-organization'}}
<dt>{{t 'organization'}}</dt>
<dd>{{select 'organization'}}</dd>
{{/form}}
{{#if group}}
<dt>{{t 'group'}}</dt>
<dd>
{{group.name}}
</dd>
{{/if}}
<dt>{{t 'status'}}</dt>
<dd>
<span class="status-label status-label-{{request.status}}" title="{{request.status_description}}">
{{request.status_name}}
</span>
</dd>
{{#if request.type}}
<dt>{{request.type_title}}</dt>
<dd>
{{request.type_name}}
{{#is request.type 'task'}}
{{t 'task_due_date' due_date=request.due_date}}
{{/is}}
</dd>
{{/if}}
{{#if request.priority}}
<dt>{{request.priority_title}}</dt>
<dd>
{{request.priority_name}}
</dd>
{{/if}}
{{#each custom_fields}}
<dt>{{title}}</dt>
<dd>
{{value}}
</dd>
{{/each}}
</dl>
{{#if attachments}}
<dl class="request-details request-attachments">
<dt>{{t 'attachments_heading'}}</dt>
<dd>
<ul class="attachments">
{{#each attachments}}
<li class="attachment-item">
<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16"
class="attachment-icon">
<path fill="none" stroke="currentColor" stroke-linecap="round"
d="M9.5 4v7.7c0 .8-.7 1.5-1.5 1.5s-1.5-.7-1.5-1.5V3C6.5 1.6 7.6.5 9 .5s2.5 1.1 2.5 2.5v9c0 1.9-1.6 3.5-3.5 3.5S4.5 13.9 4.5 12V4" />
</svg>
<a href="{{url}}" target="_blank">{{name}}</a>
<div class="attachment-meta meta-group">
<span class="attachment-meta-item meta-data">{{size}}</span>
<a href="{{url}}" target="_blank" class="attachment-meta-item meta-data">{{t 'download'}}</a>
</div>
</li>
{{/each}}
</ul>
</dd>
</dl>
{{/if}}
</div>
</section>
</div>
</div>