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Get data into an Article #23
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@toshiro92 |
Hum ok, so the way to extract information from Article is to do like I wrote:
Or is there a better way about ? |
You could do it like you are doing. You can also access the attributes directly, like this:
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Ok great ! Thank you @ewsterrenburg |
Articles can have dynamic fields as well. I do not use them myself but when creating dynamic fields there are options to create them for either tickets or articles |
@mjducharme @toshiro92 Reopening this issue. |
I use dynamicfields for tickets, but not for articles. When I coded the function, I tested it only with ticket dynamic fields, and I use it with that in production; I assumed it would work for article dynamicfields as well. |
@mjducharme in your new code, this is handled fine |
FYI: About the DynamicFields into an Article, on my side I can see that they are named as below into an Article:
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Hello !
I tried to extract data from an Article object following the README file, but it seems the dynamicfields function into it does not working:
I did the following lines:
However, I showed the entire Article Object and studied it, and this is working by doing this:
The text was updated successfully, but these errors were encountered: