Twilio messaging will no longer work after their migration to content templates for Whatsapp

[ykamin-booth]

Hi, those of us who use Twilio with Whatsapp integration got an email this week informing us that later this year, they will be deprecating the "body" parameter for Twilio Whatsapp messages (see here). Previously, they would match the body parameter to existing approved Whatsapp templates before rendering the message. However, they have migrated all of our Whatsapp templates to Content Templates and will require us to send a content_sid parameter and a content_variables parameter in order to send the message (see here). My suggested fix for this is to update the "format" function in Twilio Messaging to accept those parameters.

[excid3]

This is already supported. Just provide the json option.

deliver_by :twilio_messaging do |config|
  config.json = -> {
    {
       From: "+1234567890",
       To: recipient.phone_number,
       ContentSid: "value",
       ContentVariables: {1: recipient.first_name}
    }
  }
end