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Cannot run iOS 14.0+ app install ads even after upgrading Facebook SDK to 9.0+ #1666

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zkhalapyan opened this issue Feb 26, 2021 · 6 comments
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@zkhalapyan
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zkhalapyan commented Feb 26, 2021

Checklist

Environment

Describe your dev environment here, giving as many details as possible. If you have them, make sure to include:

  • Xcode Version: 12.4
  • Swift Version: 5.0 (if issue is Swift related)
  • Installation Platform & Verison: Swift Package Manager version 9.0.0 — Next Major

Goals

Run iOS 14.0+ advertisement campaign for app install ads in a specific city.

Expected Results

After updating to Facebook SDK 9+, I am still stuck at this error. I cannot run app install ads, even if I have updated my facebook sdk. What else can I do to get rid of this error?

Actual Results

Screen Shot 2021-02-26 at 4 06 09 PM

Can't run ads because of the error above. I know facebook can detect the logins because a) I can login, b) I can see it on the dashboard.

Screen Shot 2021-02-26 at 3 49 08 PM

SDK Update Required for iOS 14 Campaigns: To create an iOS 14 campaign, make sure your app has upgraded to version 8.0 or later of the Facebook SDK. (#2446693)

Steps to Reproduce

  1. Install facebook SDK through Swift package manager
  2. Follow guidelines for facebook login
  3. Launch app in Apple
  4. Try to run app install campaign

Code Samples & Details

// In AppDelegate
// Used for Facebook Pixel a.k.a. event tracking so that we know how much it costs to install an app.
// https://developers.facebook.com/docs/app-events/getting-started-app-events-ios/
ApplicationDelegate.shared.application(
         application,
         didFinishLaunchingWithOptions: launchOptions
     )

More conversation on the Facebook iOS 14.0+ app install stuck at “Verifying Your Changes” even after SDK upgrade StackOveflow question (by me).

@danmaas
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danmaas commented Feb 27, 2021

I had the same issue. I just had to wait a few more days after deploying SDK 9 for the error message to disappear. I think there is some delay before events tagged with the SDK 9 version can make their way through Facebook's infrastructure into the ads system. (though see my troubles with that in #1667)

@zkhalapyan
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Same, seems like it's just data delay problems with facebook. Thanks for chiming in @danmaas. Out of curiosity, did you do anything else to improve app install tracking? I have been a bit confused with their documentation and automatic event tracking seems to be abysmal.

@danmaas
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danmaas commented Mar 3, 2021

See #1667 for my current progress. Under "Actual Results" I describe some hacks that seem to help improve the reliability of event tracking.

@zkhalapyan
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Thank you!!

@Onder71
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Onder71 commented Mar 23, 2022

arkadaşlar facebook pixelimde SDK yı güncelle diyor githup ı yeni indirdim biriniz bana yardımcı olabilirmi SDK yı nasıl güncelleyeceğim konusunda

@Onder71
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Onder71 commented Mar 23, 2022

githup ı yeni indirdiğim için kullanmaya vakıf değilim lütfen bir arkadaş yardımcı olabilirmi.

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