getInsightsAsync() and getInsights() return different results

[benjamin-schaefer]

For a given campaign, I want to return the insights. For this, I used same $fields and $params arrays for getInsights() und getInsightsAsync():

    $fields = array(
      InsightsFields::CAMPAIGN_NAME,
      InsightsFields::CAMPAIGN_ID,
      InsightsFields::DATE_START,
      InsightsFields::DATE_STOP,
      InsightsFields::IMPRESSIONS,
      InsightsFields::SOCIAL_IMPRESSIONS,
      InsightsFields::UNIQUE_CLICKS,
      InsightsFields::REACH,
      InsightsFields::SPEND,
      InsightsFields::TOTAL_ACTIONS,
      InsightsFields::TOTAL_ACTION_VALUE,
      InsightsFields::ACTIONS
    );
    $params = array(
      'time_range' => array(
        'since' => '2013-01-01',
        'until' => '2016-02-06',
      ),
      'level' => InsightsLevels::CAMPAIGN,
    );

Here's the code for getInsights():

  $campaign->getInsights($fields, $params);

This returned NOT EMPTY values for

• name,
• reach,
• amount spent,
• unique clicks
• impressions

But it also returned EMPTY values for

• frequency
• call to action clicks
• inline link clicks
• social clicks
• unique social clicks
• ctr
• cpm

Here my code for the asynchronous call:

  $async_job = $campaign->getInsightsAsync($fields, $params);
    $async_job->read();
    while (!$async_job->isComplete()) {
      sleep(13);
      $async_job->read();
    }
    return $async_job->getResult();

This returns additionaly the following NOT EMPTY fields:

• frequency
• call to action clicks
• inline link clicks
• social clicks
• unique social clicks
• ctr
• cpm

But, here the following field is empty:

• campaign name

Am I doing something wrong or is there an issue?
Additionally, how can I get values for Delivery, Results, Cost and cpc? Is this possible by the ads sdk? In business ads manager, I can get these values in a table.

Regards,
Benjamin Schäfer

[duliomatos]

Hello @benjamin-schaefer, thx for reaching out. Can you help with more details by sharing a log using the CurlLogger exemplified here? curl_log.php

[benjamin-schaefer]

Hello @duliomatos,
the problem is that there are some secret company data in the objects, so I am not allowed to post all result objects. But I'll try it and then reply here with critical data blackened.

[duliomatos]

@benjamin-schaefer Yeah, for the result data, can you try to replace the real values?

At least for the calls you can automatically hide sensitive data using the example logger :-)

// Hide target ids and tokens
$logger->setShowSensitiveData(false);

[benjamin-schaefer]

@duliomatos unfortunately, using the logger as in the example, causes a notice and an error:

Notice: Use of undefined constant STDOUT - assumed 'STDOUT' in /home/benjamin/lampstack-5.5.30-1/apache2/htdocs/vendor/facebook/php-ads-sdk/src/FacebookAds/Logger/CurlLogger.php on line 72
Fatal error: Call to undefined method FacebookAds\Logger\CurlLogger::setEscapeLevels() in /home/benjamin/lampstack-5.5.30-1/apache2/htdocs/getReportings.php on line 38

Here you can see my debug data for the sync insights object (all real number values were replaced by 0):

FacebookAds\Object\Insights Object ( [data:protected] => Array ( [account_id] => [account_name] => [action_values] => [actions] => Array ( [0] => Array ( [action_type] => comment [value] => 0 ) [1] => Array ( [action_type] => like [value] => 0 ) [2] => Array ( [action_type] => link_click [value] => 0 ) [3] => Array ( [action_type] => post [value] => 0 ) [4] => Array ( [action_type] => post_like [value] => 0 ) [5] => Array ( [action_type] => page_engagement [value] => 0 ) [6] => Array ( [action_type] => post_engagement [value] => 0 ) ) [actions_per_impression] => [ad_id] => [ad_name] => [adset_id] => [adset_name] => [call_to_action_clicks] => 0 [campaign_id] => 0 [campaign_name] => Campaign 1 [cost_per_action_type] => Array ( [0] => Array ( [action_type] => comment [value] => 0 ) [1] => Array ( [action_type] => like [value] => 0 ) [2] => Array ( [action_type] => link_click [value] => 0 ) [3] => Array ( [action_type] => post [value] => 0 ) [4] => Array ( [action_type] => post_like [value] => 0 ) [5] => Array ( [action_type] => page_engagement [value] => 0 ) [6] => Array ( [action_type] => post_engagement [value] => 0 ) ) [cost_per_total_action] => [cost_per_unique_click] => [cost_per_inline_link_click] => [cost_per_inline_post_engagement] => [cpm] => 0 [cpp] => 0 [ctr] => 0 [date_start] => 2000-01-01 [date_stop] => 2016-12-24 [frequency] => 0 [impressions] => 0 [inline_link_clicks] => 0 [inline_post_engagement] => [product_id] => [reach] => 0 [relevance_score] => [social_clicks] => 0 [social_impressions] => 0 [social_reach] => [spend] => 0 [total_action_value] => 0 [total_actions] => 0 [total_unique_actions] => [unique_clicks] => 0 [unique_ctr] => [unique_social_clicks] => 0 [video_avg_pct_watched_actions] => [video_avg_sec_watched_actions] => [video_complete_watched_actions] => [video_p100_watched_actions] => [video_p25_watched_actions] => [video_p50_watched_actions] => [video_p75_watched_actions] => [video_p95_watched_actions] => [website_ctr] => ) )

And here the async insights object :

FacebookAds\Object\Insights Object ( [data:protected] => Array ( [account_id] => [account_name] => [action_values] => [actions] => Array ( [0] => Array ( [action_type] => comment [value] => 0 ) [1] => Array ( [action_type] => like [value] => 0 ) [2] => Array ( [action_type] => link_click [value] => 0 ) [3] => Array ( [action_type] => post [value] => 0 ) [4] => Array ( [action_type] => post_like [value] => 0 ) [5] => Array ( [action_type] => page_engagement [value] => 0 ) [6] => Array ( [action_type] => post_engagement [value] => 0 ) ) [actions_per_impression] => [ad_id] => [ad_name] => [adset_id] => [adset_name] => [call_to_action_clicks] => 0 [campaign_id] => 0 [campaign_name] => [cost_per_action_type] => Array ( [0] => Array ( [action_type] => comment [value] => 0 ) [1] => Array ( [action_type] => like [value] => 0 ) [2] => Array ( [action_type] => link_click [value] => 0 ) [3] => Array ( [action_type] => post [value] => 0 ) [4] => Array ( [action_type] => post_like [value] => 0 ) [5] => Array ( [action_type] => page_engagement [value] => 0 ) [6] => Array ( [action_type] => post_engagement [value] => 0 ) ) [cost_per_total_action] => 0 [cost_per_unique_click] => 0 [cost_per_inline_link_click] => 0 [cost_per_inline_post_engagement] => 0 [cpm] => 0 [cpp] => 0 [ctr] => 0 [date_start] => 2000-01-01 [date_stop] => 2016-12-24 [frequency] => 0 [impressions] => 0 [inline_link_clicks] => 0 [inline_post_engagement] => 0 [product_id] => [reach] => 0 [relevance_score] => [social_clicks] => 0 [social_impressions] => 0 [social_reach] => 0 [spend] => 0 [total_action_value] => 0 [total_actions] => 0 [total_unique_actions] => 0 [unique_clicks] => 0 [unique_ctr] => 0 [unique_social_clicks] => 0 [video_avg_pct_watched_actions] => [video_avg_sec_watched_actions] => [video_complete_watched_actions] => [video_p100_watched_actions] => [video_p25_watched_actions] => [video_p50_watched_actions] => [video_p75_watched_actions] => [video_p95_watched_actions] => [website_ctr] => Array ( [0] => Array ( [action_type] => link_click [value] => 0 ) ) [buying_type] => AUCTION [unique_actions] => Array ( [0] => Array ( [action_type] => comment [value] => 0 ) [1] => Array ( [action_type] => like [value] => 0 ) [2] => Array ( [action_type] => link_click [value] => 0 ) [3] => Array ( [action_type] => post [value] => 0 ) [4] => Array ( [action_type] => post_like [value] => 0 ) [5] => Array ( [action_type] => page_engagement [value] => 0 ) [6] => Array ( [action_type] => post_engagement [value] => 0 ) ) [unique_impressions] => 0 [unique_social_impressions] => 0 [deeplink_clicks] => 0 [app_store_clicks] => 0 [website_clicks] => 0 [unique_link_clicks_ctr] => 0 [cost_per_unique_action_type] => Array ( [0] => Array ( [action_type] => comment [value] => 0 ) [1] => Array ( [action_type] => like [value] => 0 ) [2] => Array ( [action_type] => link_click [value] => 0 ) [3] => Array ( [action_type] => post [value] => 0 ) [4] => Array ( [action_type] => post_like [value] => 0 ) [5] => Array ( [action_type] => page_engagement [value] => 0 ) [6] => Array ( [action_type] => post_engagement [value] => 0 ) ) [estimated_ad_recallers] => 0 [estimated_ad_recallers_lower_bound] => 0 [estimated_ad_recallers_upper_bound] => 0 [estimated_ad_recall_rate] => 0 [estimated_ad_recall_rate_lower_bound] => 0 [estimated_ad_recall_rate_upper_bound] => 0 [cost_per_estimated_ad_recallers] => 0 ) ) 

[duliomatos]

@benjamin-schaefer sorry, the example file is a little dated, just remove this line from the example, as this function does not exist:

$logger->setEscapeLevels(1);

[duliomatos]

This one also won't work, my bad: $logger->setShowSensitiveData(false);
So can you try the curl logger, and obscure without any sensitive data?

[benjamin-schaefer]

@duliomatos okay, now I get the same error for "setShowSensitiveData()".... when I also leave out this command, the export says:

FacebookAds\Logger\CurlLogger Object ( [handle:protected] => STDOUT )

So this is not what I want... how can I use it to log my insight request?

[duliomatos]

A better example would be:

// Run this before your request
use FacebookAds\Logger\CurlLogger;
$logger = new CurlLogger();
// OR something like this if you are not running php on the command line
// $logger = new CurlLogger(fopen('curl.log','w'));
Api::instance()->setLogger($logger);
// Your request...

[benjamin-schaefer]

Okay, thank you - the fopen was missing. Sorry, I'm just new on php.

here are my curl logs, with zeroed IDs:
sync:

curl -G \
  -d 'time_range={"since":"2011-01-01","until":"2016-02-06"}' \
  -d 'level=campaign' \
  -d 'fields=campaign_name,campaign_id,actions,reach,frequency,impressions,social_impressions,unique_clicks,spend,total_actions,total_action_value,cost_per_action_type,cpm,cpp,ctr,call_to_action_clicks,inline_link_clicks,social_clicks,unique_social_clicks' \
  -d 'access_token=TOKEN' \
  -d 'appsecret_proof=PROOF' \
  https://graph.facebook.com/v2.5/0000000000057/insights

async:

curl \
  -F 'time_range={"since":"2011-01-01","until":"2016-02-06"}' \
  -F 'level=campaign' \
  -F 'access_token=TOKEN' \
  -F 'appsecret_proof=PROOF' \
  https://graph.facebook.com/v2.5/0000000000057/insights

I hope that helps!

[duliomatos]

PS: I obscured access_token and appsecret_proof in your comment as well

[benjamin-schaefer]

Thanks. Can you work with these curl data?

[duliomatos]

@benjamin-schaefer, it surely helps!
I don't see the fields being passed in the async call, and this is because of a recent issue where the fields were not being passed properly in the async call, which I fixed. Can you pull our current API code from master to check if it fixes the problem?

[duliomatos]

I'm closing as duplicate of #157, which was fixed recently. LMK of anything else @benjamin-schaefer.