Calling ticket metrics is raising an error

[rc-abodkins]

Hey,

Zenpy has been extremely helpful in pulling data utilizing the Zendesk API. I was running some code last week that was working (end of August) however when trying to run the same code September 5th, 2023 it's raising an exception. Tried a few different methods to but encountering the same problem.

I'm trying to get the ticket_metrics for a specific ticket based on it's id. This code worked
metrics = zenpy_client.ticket.metrics(ticket.id)

However running it now I get the following error:

/usr/local/lib/python3.10/dist-packages/zenpy/lib/api.py in _check_response(self, response)
353 response=response)
354 else:
--> 355 raise APIException(json.dumps(_json), response=response)
356 except ValueError:
357 response.raise_for_status()

APIException: {"error": {"title": "Invalid attribute", "message": "You passed an invalid value for the page attribute. Invalid parameter: page must be an integer from api/v2/ticket_metrics/show"}}

I get this error when I change the code to metrics = zenpy_client.ticket.metrics(ticket=ticket.id) or metrics = zenpy_client.ticket.metrics(ticket=ticket)

The API endpoint I want to hit from Zendesk is /api/v2/tickets/{ticket_id}/metrics

Thank you!

[cryptomail]

YOUCH! This could be an inadvertent result from an overly aggressive CBP campaign :)
On it. Give me a day or two....terribly sorry you got hit from this @rc-abodkins

[cryptomail]

Found attribution. Fixing

[cryptomail]

2.0.36 SHOULD remediate.

[rc-abodkins]

Amazing thank you so much! Really appreciate it!