-
Notifications
You must be signed in to change notification settings - Fork 0
/
portfolio-4.html
268 lines (260 loc) · 12.9 KB
/
portfolio-4.html
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
<!DOCTYPE html>
<html class="no-js ptf-is--work-showcase-1 ptf-is--header-style-3 ptf-is--footer-style-1 ptf-is--footer-style-1 ptf-is--custom-cursor ptf-is--footer-fixed" lang="en">
<head>
<meta charset="utf-8">
<title>Danny Farmer - cPro</title>
<meta name="description" content="Design Portfolio">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1">
<!--Favicon-->
<link rel="icon" type="image/png" href="assets/img/root/favicon.png">
<!--Framework-->
<link rel="stylesheet" href="assets/css/framework/bootstrap-reboot.min.css">
<link rel="stylesheet" href="assets/css/framework/bootstrap-grid.min.css">
<link rel="stylesheet" href="assets/css/framework/bootstrap-utilities.min.css">
<!--Plugins-->
<link rel="stylesheet" href="assets/css/ptf-plugins.min.css">
<!--Fonts-->
<link rel="stylesheet" href="https://fonts.googleapis.com/css2?family=Amiri&display=swap">
<link rel="stylesheet" href="assets/fonts/CerebriSans/style.css">
<!--Icons-->
<link rel="stylesheet" href="assets/fonts/LineIcons-PRO/WebFonts/Pro-Light/font-css/LinIconsPro-Light.css">
<link rel="stylesheet" href="assets/fonts/LineIcons-PRO/WebFonts/Pro-Regular/font-css/LineIcons.css">
<link rel="stylesheet" href="assets/fonts/Socicons/socicon.css">
<!--Style-->
<link rel="stylesheet" href="assets/css/ptf-main.min.css">
<!--Custom-->
<link rel="stylesheet" href="assets/css/custom.css">
</head>
<body>
<!--Site Wrapper-->
<div class="ptf-site-wrapper animsition">
<!--Site Wrapper Inner-->
<div class="ptf-site-wrapper__inner">
<!--Header-->
<header class="ptf-header ptf-header--style-2 ptf-header--opaque">
<div class="ptf-navbar ptf-navbar--main ptf-navbar--sticky">
<div class="container-xxl">
<div class="ptf-navbar-inner">
<!--Logo--><a class="ptf-navbar-logo" href="index.html"><img class="black" src="assets/img/root/logo-dark.png" alt="" loading="lazy"><img class="white" src="assets/img/root/logo-white.png" alt="" loading="lazy"></a>
<!--Navigation-->
<nav class="ptf-nav ptf-nav--default">
<!--Menu-->
</nav>
<!--Buttons-->
<!--Offcanvas Menu Toggle--><a class="ptf-offcanvas-menu-icon js-offcanvas-menu-toggle" href="#"><i class="lnir lnir-menu-alt-5"></i></a>
</div>
</div>
</div>
</header>
<!--Site Overlay-->
<div class="ptf-site-overlay"></div>
<!--Offcanvas Menu-->
<div class="ptf-offcanvas-menu">
<div class="ptf-offcanvas-menu__header">
<a class="ptf-offcanvas-menu-icon js-offcanvas-menu-toggle" href="#"><i class="lnir lnir-close"></i></a>
</div>
<div class="ptf-offcanvas-menu__navigation">
<!--Navigation-->
<nav class="ptf-nav ptf-nav--offcanvas">
<!--Menu-->
<ul class="sf-menu">
<li class="menu-item-has-children two-columns"><a href="index.html"><span>Home</span></a>
</li>
<li class="menu-item-has-children"><a href="#"><span>Portfolio</span></a>
<ul class="sub-menu">
<li><a href="portfolio-1.html"><span>Military Details</span></a>
</li>
<li><a href="portfolio-2.html"><span>Public Homepage</span></a>
</li>
<li><a href="portfolio-3.html"><span>Teller</span></a>
</li>
<li><a href="portfolio-4.html"><span>cPro</span></a>
</li>
<li><a href="portfolio-5.html"><span>Facillitator Growth Program</span></a>
</li>
<li><a href="portfolio-6.html"><span>CSR Design Libraries</span></a>
</li>
</ul>
</li>
<li class="menu-item-has-children"><a href="#"><span>Patents</span></a>
<ul class="sub-menu">
<li><a href="https://patents.google.com/patent/US11405441B1/en?inventor=William+Daniel+Farmer&sort=new"><span>Data Pre-fetching</span></a>
</li>
<li><a href="https://patents.google.com/patent/US11427207B1/en?inventor=William+Daniel+Farmer&sort=new"><span>Automatic Trip & Driver Asessment</span></a>
</li>
<li><a href="https://patents.google.com/patent/US11435881B1/en?inventor=William+Daniel+Farmer&sort=new"><span>Smart UI for CSR</span></a>
</li>
<li><a href="https://patents.google.com/patent/US11055711B1/en?inventor=William+Daniel+Farmer&sort=new"><span>Mobile Transaction Authoriation</span></a>
</li>
</ul>
</li>
</ul>
</nav>
</div>
<div class="ptf-offcanvas-menu__footer">
<p class="ptf-offcanvas-menu__copyright">© 2023 <span>Danny Farmer</span>. All Rights Reserved. <br>Proudly hosted on <span><a href="https://github.com/farmerwd/portfolio">Github</a></span>.</p>
<div class="ptf-offcanvas-menu__socials">
<!--Social Icon--><a class="ptf-social-icon ptf-social-icon--style-3 twitter" href="https://twitter.com/farmerwd" target="_blank"><i class="socicon-twitter"></i></a>
<!--Social Icon--><a class="ptf-social-icon ptf-social-icon--style-3 facebook" href="https://dribbble.com//farmerwd" target="_blank"><i class="socicon-dribbble"></i></a>
<!--Social Icon--><a class="ptf-social-icon ptf-social-icon--style-3 instagram" href="https://www.pinterest.com/wdfarmer/" target="_blank"><i class="socicon-pinterest"></i></a>
</div>
</div>
</div>
<!--Main-->
<main class="ptf-main">
<article class="ptf-page ptf-page--single-work-1">
<section>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 10rem; --ptf-md: 5rem;"></div>
<div class="container-xxl">
<div class="row">
<div class="col-xl-6">
<!--Animated Block-->
<div class="ptf-animated-block" data-aos="fade" data-aos-delay="0">
<h1 class="large-heading">Create Profile (cPro)<br> Redesign</h1>
</div>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-lg: 4.375rem; --ptf-md: 2.1875rem;"></div>
</div>
<div class="col-xl-3">
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 1.25rem;"></div>
<!--Animated Block-->
<div class="ptf-animated-block" data-aos="fade" data-aos-delay="100">
<h5 class="fz-14 text-uppercase has-3-color fw-normal">LOB</h5>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 1.25rem;"></div>
<p class="fz-20 lh-1p5 has-black-color">Enterprise - New Member</p>
</div>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 4.375rem; --ptf-md: 2.1875rem;"></div>
<!--Animated Block-->
<div class="ptf-animated-block" data-aos="fade" data-aos-delay="200">
<h5 class="fz-14 text-uppercase has-3-color fw-normal">Skills</h5>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 1.25rem;"></div>
<p class="fz-20 lh-1p5 has-black-color">Research, Data Analysis & Insights, UX/UI, stakeholder management
</div>
</div>
<div class="col-xl-3">
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 1.25rem;"></div>
<!--Animated Block-->
<div class="ptf-animated-block" data-aos="fade" data-aos-delay="300">
<h5 class="fz-14 text-uppercase has-3-color fw-normal">Team</h5>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 1.25rem;"></div>
<p class="fz-20 lh-1p5 has-black-color">Danny - UI/UX + Research <br> Amanda - UI/UX + Research </p>
</div>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 4.375rem; --ptf-md: 2.1875rem;"></div>
<!--Animated Block-->
<div class="ptf-animated-block" data-aos="fade" data-aos-delay="400">
<h5 class="fz-14 text-uppercase has-3-color fw-normal">Date</h5>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 1.25rem;"></div>
<p class="fz-20 lh-1p5 has-black-color">2020</p>
</div>
</div>
</div>
</div>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 6.25rem; --ptf-md: 3.125rem;"></div>
</section>
<section>
<div class="container-xxl">
<!--Animated Block-->
<div class="ptf-animated-block" data-aos="fade" data-aos-delay="0">
<!--Simple Image-->
<div class="ptf-simple-image"><a href="assets/img/portfolio/portfolio_cPro.jpg" data-fancybox rel="nofollow"><img src="assets/img/portfolio/portfolio_cPro.jpg" alt="" loading="lazy"></a>
</div>
</div>
</div>
</section>
<section>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 10rem; --ptf-md: 1.25rem;"></div>
<div class="container">
<!--Animated Block-->
<div class="ptf-animated-block" data-aos="fade" data-aos-delay="0">
<h2>Problem</h2>
<p class="fz-30 has-black-color">When the complexities of enrolling new customers becomes great enough that it has it's own division of CSR's... how do you turn it around and make it universally accessible? </p>
</div>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 4.375rem; --ptf-md: 2.1875rem;"></div>
<!--Divider-->
<div class="ptf-divider" style="--ptf-height: 1px; --ptf-color: var(--ptf-color-14);"></div>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 6.25rem; --ptf-md: 3.125rem;"></div>
<!--Animated Block-->
<div class="ptf-animated-block" data-aos="fade" data-aos-delay="0">
<h2>How</h2>
</div>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 1.5625rem;"></div>
<!--Animated Block-->
<div class="ptf-animated-block" data-aos="fade" data-aos-delay="0">
<p class="fz-24">BLUF: Pitch and deliver an overhaul of the CSR facing application suite that uses modular paths to confidently allow every CSR the ability to determine eligibility.</p>
</div>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 1.5625rem;"></div>
<!--Animated Block-->
<div class="ptf-animated-block" data-aos="fade" data-aos-delay="0">
<ul class="fz-20" style="line-height: 2;">
<li>I co-lead generative research with CSR's, unpacking the mythos of information density and tribal knowledge. <li>
<li>Synthesized research, usability testing, and live shadowing to distill success measures and painpoints.</li>
<li>I lead the concepting across the axes of complexity and user mastery</li>
<li>Together Amanada and I performed conceptual user acceptance testing of concepts and established the fnal direction for development.</li>
</ul>
</div>
<!--Spacer-->
<!--Animated Block-->
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 6.25rem; --ptf-md: 3.125rem;"></div>
<!--Animated Block-->
<div class="ptf-animated-block" data-aos="fade" data-aos-delay="0">
<h2>Lessons learned</h2>
</div>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 1.5625rem;"></div>
<!--Animated Block-->
<div class="ptf-animated-block" data-aos="fade" data-aos-delay="0">
<ul class="fz-20" style="line-height: 2;">
<li><b>Pair designing rocks</b> - Having a designer that already knows all the context and can rapidly provide targeted was an incredible gift </li>
<li><b>I love me an underdog</b> - New tech and UI trends get a lot of buzz, but designing for a captured community like CSR's has become a passion of mine. They tend to be "picked last" despite being the primary touchpoint for some funnels - and that feels like a huge impact opportunity.</li>
</ul>
</div>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 5.625rem; --ptf-md: 2.8125rem;"></div>
<!--Animated Block-->
<div class="ptf-animated-block" data-aos="fade" data-aos-delay="0">
<h2>Shoutouts</h2>
</div>
<!--Spacer-->
<div class="ptf-spacer" style=" --ptf-xxl: 1.5625rem;"></div>
<!--Animated Block-->
<div class="ptf-animated-block" data-aos="fade" data-aos-delay="0">
<p class="fz-24">Huge thanks to Amanda for her amazing research planning skills, willingness to question and understand, and her forgiveness when I threw around my seniority to coach her to stop working late!.</p>
</div>
</div>
</section>
<section>
<!--Post Navigation-->
<div class="ptf-post-navigation ptf-post-navigation--style-2">
<div class="container"><span>Next Project</span><a class="h1 large-heading ptf-filled-link" href="portfolio-5.html">Facilitator Growth Program (FGP)</a></div>
</div>
</section>
</article>
</main>
</div>
<!--Footer-->
<footer class="ptf-footer ptf-footer--style-1">
</footer>
</div>
<!--Libs-->
<script src="assets/scripts/ptf-plugins.min.js"></script>
<script src="assets/scripts/ptf-helpers.js"></script>
<script src="assets/scripts/ptf-controllers.min.js"></script>
</body>
</html>