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Hi there! I am trying to get a bot up and running with a non-cisco webex account - but it seems the bot is never receiving messages.
I have previously used this module to create a bot, but it was all using my cisco.com webex account - and I never hit any issues. However, I am trying to create a bot using a personal email/webex account & it doesn't seem to be working.
What I Did
Created new webex bot API token on the Webex Developer site, using my personal email/webex account
pip install webex_bot
Use basic code snippet below to test
Send message from @cisco.com account - Bot receives message & responds with help card
Send message from non-cisco.com account - Bot never receives message
I also tried enabling debug logging on the bot, but I am never seeing a message come in.
Additionally, if I create a group room with my personal & cisco.com accounts in it - The bot will respond then to a direct @ message from my personal email. However, in a direct 1:1 space it seems the message never makes it to the bot.
from webex_bot.webex_bot import WebexBot
bot = WebexBot(api_token)
bot.run()
The text was updated successfully, but these errors were encountered:
I also have this issue, however, even though I created several accounts I still have the problem, if there is another possible solution, I would be grateful if you could tell me about it.
Description
Hi there! I am trying to get a bot up and running with a non-cisco webex account - but it seems the bot is never receiving messages.
I have previously used this module to create a bot, but it was all using my cisco.com webex account - and I never hit any issues. However, I am trying to create a bot using a personal email/webex account & it doesn't seem to be working.
What I Did
pip install webex_bot
I also tried enabling debug logging on the bot, but I am never seeing a message come in.
Additionally, if I create a group room with my personal & cisco.com accounts in it - The bot will respond then to a direct @ message from my personal email. However, in a direct 1:1 space it seems the message never makes it to the bot.
The text was updated successfully, but these errors were encountered: