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Bug: App gets stuck on splash screen after updating #13001

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yaira2 opened this issue Jul 20, 2023 · 2 comments · Fixed by #13013
Closed

Bug: App gets stuck on splash screen after updating #13001

yaira2 opened this issue Jul 20, 2023 · 2 comments · Fixed by #13013
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bug Something isn't working 👀

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@yaira2
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yaira2 commented Jul 20, 2023

Description

Files gets stuck on the splash screen after installing an update, closing the app and opening it again fixes the issue.

Steps To Reproduce

  1. Install update by clicking the icon on the toolbar
  2. After the app reopens, observe that it gets stuck on the splash screen

Requirements

  • Fix issue where the app gets stuck on the splash screen

Files Version

v2.5.20

Windows Version

Windows 11

Log File

NA
@yaira2 yaira2 added the bug Something isn't working 👀 label Jul 20, 2023
@hishitetsu
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There is no problem when updating from Microsoft Store.

@yaira2
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yaira2 commented Jul 21, 2023

I can confirm that, it's only when we use do the update through the app.

@hishitetsu hishitetsu mentioned this issue Jul 21, 2023
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Fix: Fixed issue where the app sometimes got stuck on splash screen hishitetsu/Files
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@yaira2 @hishitetsu