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Bug: Adding a file to an open Files directory causes a crash #14169

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JollyRoger8X opened this issue Dec 4, 2023 · 4 comments · Fixed by #14567 or #14634
Closed

Bug: Adding a file to an open Files directory causes a crash #14169

JollyRoger8X opened this issue Dec 4, 2023 · 4 comments · Fixed by #14567 or #14634
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bug Something isn't working 👀 crash Bug reports involving a crash needs - additional info Needs more information from the reporter

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@JollyRoger8X
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JollyRoger8X commented Dec 4, 2023

Description

Often, I will have an imge file open in Photoshop 2023/2024 and when I "Save As" to create a new copy of the image file, Files will crash in the background.

This happens intermittently - not for every file I save as.

Steps To Reproduce

  1. Open a folder with images in Files.
  2. Open an image in this folder with Adobe Photoshop 2023 or 2024.
  3. In Photoshop, choose File > Save As, and give the new file a name similar to the original (for instance add " (large)" to the name.
  4. Sometimes Files crashes as a result of the new file being added to the directory. Sometimes it does not crash.

Requirements

As a user, I expect Files not to crash when files are added to an open directory.

Files Version

3.0.14.0

Windows Version

10.0.19045.3324

Log File

@JollyRoger8X JollyRoger8X added the bug Something isn't working 👀 label Dec 4, 2023
@yaira2 yaira2 changed the title Adding a file to an open Files directory causes a crash Bug: Adding a file to an open Files directory causes a crash Dec 4, 2023
@yaira2 yaira2 added the crash Bug reports involving a crash label Dec 4, 2023
@yaira2
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yaira2 commented Dec 4, 2023

@JollyRoger8X thanks for the report, can you add the log file as an attachment?

@JollyRoger8X
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debug.log

@yaira2 yaira2 added the needs - additional info Needs more information from the reporter label Jan 23, 2024
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yaira2 commented Jan 23, 2024

Is this still an issue in the preview version? https://files.community/download/preview

@yaira2
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yaira2 commented Jan 28, 2024

This issue should be resolved in the next release.

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Labels
bug Something isn't working 👀 crash Bug reports involving a crash needs - additional info Needs more information from the reporter
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