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Bug: Drives and recent items icons randomly fail to load #14345

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Josh65-2201 opened this issue Jan 2, 2024 · 12 comments
Closed

Bug: Drives and recent items icons randomly fail to load #14345

Josh65-2201 opened this issue Jan 2, 2024 · 12 comments
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bug Something isn't working 👀 help wanted Extra attention is needed

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@Josh65-2201
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Description

I haven't found a way of reproducing this consistently.
image

Steps To Reproduce

  1. Open Files

Requirements

  • Load drives
  • Load recent items icons

Files Version

3.0.17.0

Windows Version

10.0.22621.2861

Log File

debug.log

@Josh65-2201 Josh65-2201 added the bug Something isn't working 👀 label Jan 2, 2024
@yaira2
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yaira2 commented Jan 2, 2024

When did this start happening?

@yaira2 yaira2 added the help wanted Extra attention is needed label Jan 2, 2024
@Josh65-2201
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Josh65-2201 commented Jan 2, 2024

Yesterday even on 3.0.15, restarting my pc fixed it but it happen now too

@SakuraKade
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Do you have any network drives?

@Josh65-2201
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No, local and one external drive

@SakuraKade
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SakuraKade commented Jan 3, 2024

The logs mentions something about pcloud, have you ever used that service with files?
My best guess at the moment is that there might be something wrong with CloudDriveDetector.

@SakuraKade
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SakuraKade commented Jan 3, 2024

I managed to reproduce some of the issue, here are the steps:

  1. Open registry editor
  2. Create key Computer\HKEY_CURRENT_USER\Software\pCloud
  3. Create string SyncDrive and set the contents to just a blank string

@Josh65-2201 Can check the SyncDrive value in the registry?

Workaround:
Before you do this please save the contents of the SyncDrive value.

  1. Open registry editor
  2. Backup Computer\HKEY_CURRENT_USER\Software\pCloud
  3. delete key Computer\HKEY_CURRENT_USER\Software\pCloud

Edit: I have to enable recent items, but this replicated behaviour seen in log.
I am having issues getting the recent item icons to disappear.

@Josh65-2201
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I installed then uninstalled it a while ago, there isn't a key/folder for pCloud either.

@SakuraKade
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Ok, It looks like the logs are not of much use in this case.
Gonna have to look closer at the code for loading recent items.

@yaira2
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yaira2 commented Jan 11, 2024

@Josh65-2201 can you check if the icons for Recent Items load in #14423?

@Josh65-2201
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I haven't had this issue happen for a while now so cant be sure. But they do all still load in 3.1.2.0

@yaira2
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yaira2 commented Jan 14, 2024

Should we close this for now?

@Josh65-2201
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I think this can be merged with #14440 since it still can be reproduce by others.

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