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Bug: Not a folder error when opening recycle bin from shortcut #15083

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ElCunq opened this issue Mar 30, 2024 · 10 comments
Open

Bug: Not a folder error when opening recycle bin from shortcut #15083

ElCunq opened this issue Mar 30, 2024 · 10 comments
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bug Something isn't working needs-reproducing Issues unable to be reproduced by the dev team

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@ElCunq
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ElCunq commented Mar 30, 2024

Description

I can't use the app after the last updates. It says "NotAFolder" when I try to open trash bin or ThisPC.
resim

Steps To Reproduce

Restart computer.
Try to open trashbin or ThisPC.
Get the error.

Requirements

Normally it should open the files but it doesn't open. I can solve it using preview version with it but it's temporary.

Files Version

3.3.0.0

Windows Version

10.0.22631.3296

Log File

debug.log

@ElCunq ElCunq added the bug Something isn't working label Mar 30, 2024
@Josh65-2201
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Thanks for the report, have you tried reinstalling Files?
Make sure to export your settings by going to Files settings > Advanced > Export. then Import your settings from Files settings > Advanced > Import after reinstalling.

@ElCunq
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ElCunq commented Mar 30, 2024

Thanks for the report, have you tried reinstalling Files? Make sure to export your settings by going to Files settings > Advanced > Export. then Import your settings from Files settings > Advanced > Import after reinstalling.

Yes I tried like 3 or 4 times both stable and preview but it didn't work. Almost all my settings same with standart so I didn't exported them. But I remember I just change preview to acrylic and "set files for default file manager" to on.

@Josh65-2201
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What's shown in the path bar?

@Josh65-2201 Josh65-2201 added the more-info Needs more information from the reporter label Mar 30, 2024
@ElCunq
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ElCunq commented Mar 30, 2024

Shell:RecycleBinFolder and Shell:MyComputerFolder this two
Oh and the quick access part on home shows empty with this bug.

@ElCunq
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ElCunq commented Mar 30, 2024

for again this is the recyclebin
resim

and this is the home screen
resim

@T-i-a-7
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T-i-a-7 commented Apr 13, 2024

Same problem here.

@Josh65-2201 Josh65-2201 changed the title Can't use the app Bug: Not a folder error when opening recycle bin from shortcut Apr 13, 2024
@ElCunq
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ElCunq commented Apr 25, 2024

2 weeks later still no progress. That's sad.

@Josh65-2201
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There still hasn't been a way to constantly reproduce this, Only you and T-i-a-7 have reported it. Unfortunately there no error in the log to go off either.

@ElCunq
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ElCunq commented Apr 26, 2024

I'm using kaspersky as a antivirus. Can it cause to problem? @T-i-a-7 are you using same?

@Josh65-2201 Josh65-2201 added needs-reproducing Issues unable to be reproduced by the dev team and removed more-info Needs more information from the reporter labels Apr 27, 2024
@T-i-a-7
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T-i-a-7 commented Apr 27, 2024

@ElCunq @Josh65-2201 No, I'm not using it so that is not the problem.
I would also like to tell you that I did a clean install of windows (for another reason, not for this problem) and reinstalled Files as well. Guess what?! Everything is fine now: installed the same way, configured the same way, everything the same but now magically it works.

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