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Bug: Thumbnails don't load for MTP devices (Phones) #15084

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ajay-mishra7 opened this issue Mar 31, 2024 · 3 comments
Open

Bug: Thumbnails don't load for MTP devices (Phones) #15084

ajay-mishra7 opened this issue Mar 31, 2024 · 3 comments
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bug Something isn't working more-info Needs more information from the reporter

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@ajay-mishra7
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Description

I've connected my phone to my PC to share some files, but it's been several minutes, and the file app hasn't loaded the file thumbnails. Additionally, the file app is running very slowly.
Uploading Screenshot 2024-03-31 120509.png…

Steps To Reproduce

  • Connect the phone to the PC using a USB cable or any designated method for file sharing.
  • Open the file app on the phone or navigate to the file directory where thumbnails should appear.
  • Wait for several minutes while observing the file app interface.
  • Note that the file thumbnails fail to load within the expected timeframe.
  • Additionally, observe any sluggishness or delays in the responsiveness of the file app during this

Requirements

  • Ensure that the file app loads file thumbnails promptly after connecting the phone to the PC for file sharing
  • The thumbnails should appear within a reasonable timeframe, ideally within a few seconds of connecting the devices.
  • Additionally, optimize the performance of the file app to minimize any slowdowns or delays experienced during file browsing and sharing activities.

Files Version

3.3.0.0

Windows Version

10.0.22631.3374

Log File

debug.log

@ajay-mishra7 ajay-mishra7 added the bug Something isn't working label Mar 31, 2024
@0x5bfa
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0x5bfa commented Mar 31, 2024

Seems that GitHub failed to upload screenshot can you re-upload? Note that it takes a few seconds.

You seem to have used "OnePlus Nord2 5G". And Files detected device path in a weird way.

@Josh65-2201
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Thanks for the report, I've added this to the project board.

@Josh65-2201 Josh65-2201 changed the title File Sharing Issue. Bug: Thumbnails don't load for MTP devices (Phones) Apr 1, 2024
@yaira2 yaira2 added the more-info Needs more information from the reporter label Apr 1, 2024
@Josh65-2201
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@ajay-mishra7 Can you provide the information requested in the last comment

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Labels
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