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Extension stops working with "An unexpected error occurred" message #98

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xolve opened this issue Dec 8, 2021 · 7 comments
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bug Something isn't working

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@xolve
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xolve commented Dec 8, 2021

Description

FirefoxPWA extension doesn't work and shows error message "An unexpected error occurred" on Setup screen, toolbar popup and debug console.

Steps to Reproduce

With existing installation when I got the message to install runtime version 1.3.0 the Connector Installation page showed "Error: An unexpected error occurred" message.

The toolbar popup shows same message.

Upon removing and installing extension again same thing happens.

Additional Information

The error happens with a new Firefox profile as well. I am using Nightly 97.0a1. Adding "DEBUG" file to %APPDATA%\FirefoxPWA doesn't produce detailed logs. about:support data is at https://gist.github.com/xolve/6e3b6cd6250809a1cc91e0325ee85fe0

Environment

  • Operating system: Windows 11
  • System architecture: x86_64
  • Installation method: MSI
  • PWAsForFirefox extension version: 1.3.0
  • PWAsForFirefox native version: 1.3.0
  • Firefox version: 97.0a1
@xolve xolve added the bug Something isn't working label Dec 8, 2021
@mraxilus
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mraxilus commented Dec 8, 2021

I get the same issue, when I try to run the connector from Powershell I get:

> firefoxpwa-connector.exe
Error: Failed to open registry key

Caused by:
    The system cannot find the file specified. (os error 2)

@Neeqstock
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Neeqstock commented Dec 8, 2021

Same issue here. PWAs not working anymore as a result. Installed the update via Windows .msi installer.
Running Firefox 95.0

EDIT: reverting back to version 1.2.2 PWAs are working again.

@mcl21014
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mcl21014 commented Dec 8, 2021

Same problem. Are there any logs we can share to help make it easier to resolve the issue?

@error-0x29A
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error-0x29A commented Dec 8, 2021

Same here. No logs generated by adding DEBUG file for me either. Reverting to 1.2.2 allows existing PWAs to work again, but the extension forces a new tab with an upgrade message, so I cannot create new ones while staying on 1.2.2.

Operating system: Windows 11
System architecture: x86_64
Installation method: MSI
PWAsForFirefox extension version: 1.3.0
PWAsForFirefox native version: 1.3.0
Firefox version: 95.0

I will see if I can gather/output the errors from the F12 console when I have a chance.

@filips123
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The problem seems to be that the MSI installer created a new registry key with new name while the program still expects the old one. I will soon release a fix.

@filips123
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This should be fixed in v1.3.1. Sorry for the inconvenience!

@xolve
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xolve commented Dec 10, 2021

Thank you for the extension and maintaining it so diligently.

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