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Microsoft Teams Individual Call Cannot be Initiated #440

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work-flower opened this issue Jan 10, 2024 · 4 comments
Closed

Microsoft Teams Individual Call Cannot be Initiated #440

work-flower opened this issue Jan 10, 2024 · 4 comments
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bug Something isn't working

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@work-flower
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Description

Although it's possible to initiate a call from FireFox it's not possible to do the same from PWA application. I believe it should be related with a few settings need to be done in PWA app but couldn't find what it is/are.

Steps to Reproduce

  1. Install Microsoft Teams as PWA by using FireFox
  2. Open Teams PWA
  3. Navigate to a Person
  4. Hit Call button or try to hit Video Call button

Additional Information

Affected Websites

Environment

  • Operating system: Ubuntu
  • System architecture: 64 Bit
  • Desktop environment: GNOME 42.9 - Wayland
  • Installation method: source: https://packagecloud.io/filips/FirefoxPWA/any
  • PWAsForFirefox extension version: 2.9.1
  • PWAsForFirefox native version: 2.9.1
  • PWAsForFirefox runtime version: 2.9.1
  • Firefox version: 121 (64 Bit)

Few Screenshots

Ubuntu Details

image

Teams PWA Screenshots

image
image

@work-flower work-flower added the bug Something isn't working label Jan 10, 2024
@work-flower
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just an update, I think we can close this issue as this is a limitation imposed by Microsoft. Firefox doesn't support individual calls but you can join on a conference calls. Strange! 👎

@filips123
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Maybe you can get around this limitation by using user-agent switchers.

@work-flower
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Maybe you can get around this limitation by using user-agent switchers.

That's what I did but now having microphone feedback 😀 though not sure if it's because of the browser or my computer. Will check it and write here

@WMarks-Enertech
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I had to switch to using a Chrome/Windows user-agent just to get Teams to open.

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