🐛 [firebase_messaging] firebase_messaging/unknown Authentication Failed

[rymesaint]

Bug report

Describe the bug
This problem only produce on production when the user getting a token from firebase return the response "java.io.IOException: AUTHENTICATION_FAILED" its not always error like this but after a few minutes then this error just disappear.

Flutter doctor

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[✓] Flutter (Channel stable, 2.2.3, on macOS 11.4 20F71 darwin-x64, locale en-ID)
    • Flutter version 2.2.3 at /Users/ridwanfauzan/Documents/flutter
    • Framework revision f4abaa0735 (4 weeks ago), 2021-07-01 12:46:11 -0700
    • Engine revision 241c87ad80
    • Dart version 2.13.4

[✓] Android toolchain - develop for Android devices (Android SDK version 30.0.3)
    • Android SDK at /Users/ridwanfauzan/Library/Android/sdk
    • Platform android-30, build-tools 30.0.3
    • Java binary at: /Applications/Android Studio.app/Contents/jre/jdk/Contents/Home/bin/java
    • Java version OpenJDK Runtime Environment (build 1.8.0_242-release-1644-b3-6915495)
    • All Android licenses accepted.

[✓] Xcode - develop for iOS and macOS
    • Xcode at /Applications/Xcode.app/Contents/Developer
    • Xcode 12.5.1, Build version 12E507
    • CocoaPods version 1.10.1

[✓] Chrome - develop for the web
    • Chrome at /Applications/Google Chrome.app/Contents/MacOS/Google Chrome

[✓] Android Studio (version 4.1)
    • Android Studio at /Applications/Android Studio.app/Contents
    • Flutter plugin can be installed from:
      🔨 https://plugins.jetbrains.com/plugin/9212-flutter
    • Dart plugin can be installed from:
      🔨 https://plugins.jetbrains.com/plugin/6351-dart
    • Java version OpenJDK Runtime Environment (build 1.8.0_242-release-1644-b3-6915495)

[✓] VS Code (version 1.58.2)
    • VS Code at /Applications/Visual Studio Code.app/Contents
    • Flutter extension version 3.24.0

[✓] Connected device (2 available)
    • macOS (desktop) • macos  • darwin-x64     • macOS 11.4 20F71 darwin-x64
    • Chrome (web)    • chrome • web-javascript • Google Chrome 92.0.4515.107

• No issues found!

---

Flutter dependencies

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Dart SDK 2.13.4
Flutter SDK 2.2.3
wss_mobile 3.1.14+122

dependencies:
- archive 3.1.2 [crypto path]
- audioplayers 0.19.0 [uuid path_provider http flutter flutter_web_plugins]
- cached_network_image 3.0.0 [flutter flutter_cache_manager octo_image]
- chewie 1.2.2 [cupertino_icons flutter provider video_player wakelock]
- chewie_audio 1.2.0 [cupertino_icons flutter video_player]
- connectivity 3.0.6 [flutter meta connectivity_platform_interface connectivity_macos connectivity_for_web]
- cool_stepper 1.2.1 [flutter another_flushbar]
- cupertino_icons 1.0.3
- device_info 2.0.0 [flutter device_info_platform_interface]
- dio 4.0.0 [http_parser path]
- dio_cache_interceptor 3.0.1 [dio path uuid]
- duration 2.0.15
- environment_config 3.0.0 [dart_style code_builder args yaml]
- file_picker 3.0.2+2 [flutter flutter_web_plugins flutter_plugin_android_lifecycle plugin_platform_interface]
- filesystem_picker 1.0.4 [flutter path]
- firebase 9.0.1 [http http_parser js]
- firebase_analytics 8.1.2 [firebase_analytics_platform_interface firebase_analytics_web firebase_core flutter meta]
- firebase_core 1.3.0 [firebase_core_platform_interface firebase_core_web flutter meta]
- firebase_messaging 10.0.2 [firebase_core firebase_core_platform_interface firebase_messaging_platform_interface firebase_messaging_web flutter meta]
- firebase_performance 0.7.0+5 [firebase_core flutter]
- fl_chart 0.20.1 [flutter path_drawing equatable pedantic]
- flutter 0.0.0 [characters collection meta typed_data vector_math sky_engine]
- flutter_calendar_carousel 2.0.1 [intl flutter]
- flutter_exif_rotation 0.4.1 [flutter]
- flutter_html 2.1.0 [html csslib flutter_layout_grid video_player chewie webview_flutter chewie_audio flutter_svg flutter_math_fork collection numerus flutter]
- flutter_local_notifications 6.0.0 [flutter flutter_local_notifications_platform_interface platform timezone]
- flutter_localizations 0.0.0 [flutter intl characters clock collection meta path typed_data vector_math]
- flutter_mailer 1.0.1 [flutter]
- flutter_markdown 0.6.2 [flutter markdown meta path]
- flutter_neat_and_clean_calendar 0.2.2+10 [flutter intl]
- flutter_offline 2.0.0 [flutter connectivity wifi_info_flutter]
- flutter_rating_bar 4.0.0 [flutter]
- flutter_screenutil 5.0.0+2 [flutter]
- flutter_svg 0.22.0 [flutter meta path_drawing vector_math xml]
- flutter_typeahead 3.1.3 [flutter flutter_keyboard_visibility]
- flutter_windowmanager 0.1.0 [flutter]
- flutter_zoom_drawer 2.1.0 [flutter]
- font_awesome_flutter 8.12.0 [flutter]
- gallery_saver 2.1.0 [flutter path_provider http path]
- geolocator 7.1.0 [flutter geolocator_platform_interface geolocator_web]
- get 4.1.4 [flutter]
- get_storage 2.0.3 [flutter get path_provider]
- google_fonts 2.1.0 [flutter http path_provider crypto]
- google_maps_flutter 2.0.6 [flutter flutter_plugin_android_lifecycle google_maps_flutter_platform_interface]
- grouped_list 4.1.0 [flutter]
- html_unescape 2.0.0
- image_cropper 1.4.0 [flutter]
- image_picker 0.8.2 [flutter flutter_plugin_android_lifecycle image_picker_for_web image_picker_platform_interface]
- infinite_scroll_pagination 3.0.1 [flutter sliver_tools]
- intl 0.17.0 [clock path]
- launch_review 3.0.1 [flutter]
- loading_indicator 2.1.1 [flutter async]
- location 4.1.1 [flutter location_platform_interface location_web meta]
- logging 1.0.1
- network_to_file_image 3.0.0 [flutter]
- package_info 2.0.0 [flutter]
- path_provider 2.0.2 [flutter path_provider_platform_interface path_provider_macos path_provider_linux path_provider_windows]
- permission_handler 8.1.1 [flutter meta permission_handler_platform_interface]
- photo_view 0.11.1 [flutter]
- pigment 1.0.4 [flutter]
- pull_to_refresh 2.0.0 [flutter]
- qr_code_scanner 0.5.1 [js flutter flutter_web_plugins]
- qr_flutter 4.0.0 [flutter qr]
- screenshot 1.2.1 [flutter]
- timeago 3.0.2
- timer_count_down 2.2.0 [flutter]
- trust_location 2.0.13 [flutter]
- url_launcher 6.0.6 [flutter meta url_launcher_linux url_launcher_macos url_launcher_platform_interface url_launcher_web url_launcher_windows]
- video_player 2.1.6 [flutter flutter_test meta video_player_platform_interface video_player_web]
- wakelock 0.5.2 [flutter meta wakelock_macos wakelock_platform_interface wakelock_web wakelock_windows]
- whatsapp_unilink 2.0.0
- youtube_plyr_iframe 2.0.6 [flutter flutter_inappwebview]

dev dependencies:
- flutter_test 0.0.0 [flutter test_api path fake_async clock stack_trace vector_math async boolean_selector characters charcode collection matcher meta source_span stream_channel string_scanner term_glyph typed_data]

transitive dependencies:
- _fe_analyzer_shared 22.0.0 [meta]
- analyzer 1.7.1 [_fe_analyzer_shared cli_util collection convert crypto glob meta package_config path pub_semver source_span watcher yaml pedantic]
- another_flushbar 1.10.23 [pedantic flutter]
- args 2.1.1
- async 2.6.1 [meta collection]
- boolean_selector 2.1.0 [source_span string_scanner]
- built_collection 5.0.0
- built_value 8.0.4 [built_collection collection fixnum]
- characters 1.1.0
- charcode 1.2.0
- cli_util 0.3.0 [meta path]
- clock 1.1.0
- code_builder 4.0.0 [built_collection built_value collection matcher meta]
- collection 1.15.0
- connectivity_for_web 0.4.0 [connectivity_platform_interface flutter_web_plugins flutter]
- connectivity_macos 0.2.0 [flutter]
- connectivity_platform_interface 2.0.0 [flutter meta plugin_platform_interface]
- convert 3.0.0 [typed_data]
- cross_file 0.3.1+4 [flutter meta]
- crypto 3.0.1 [collection typed_data]
- csslib 0.17.0 [source_span]
- dart_style 2.0.1 [analyzer args path pub_semver source_span]
- device_info_platform_interface 2.0.0 [flutter meta plugin_platform_interface]
- equatable 2.0.0 [collection meta]
- fake_async 1.2.0 [clock collection]
- ffi 1.0.0
- file 6.1.0 [meta path]
- firebase_analytics_platform_interface 2.0.1 [flutter meta]
- firebase_analytics_web 0.3.0+1 [firebase firebase_analytics_platform_interface flutter flutter_web_plugins meta]
- firebase_core_platform_interface 4.0.1 [collection flutter meta plugin_platform_interface]
- firebase_core_web 1.1.0 [firebase_core_platform_interface flutter flutter_web_plugins js meta]
- firebase_messaging_platform_interface 3.0.2 [firebase_core flutter meta plugin_platform_interface]
- firebase_messaging_web 2.0.2 [firebase_core firebase_core_web firebase_messaging_platform_interface flutter flutter_web_plugins js meta]
- fixnum 1.0.0
- flutter_blurhash 0.6.0 [flutter meta pedantic]
- flutter_cache_manager 3.1.2 [clock collection file flutter http path path_provider pedantic rxdart sqflite uuid]
- flutter_inappwebview 5.3.2 [flutter]
- flutter_keyboard_visibility 5.0.2 [meta flutter_keyboard_visibility_platform_interface flutter_keyboard_visibility_web flutter]
- flutter_keyboard_visibility_platform_interface 2.0.0 [flutter meta plugin_platform_interface]
- flutter_keyboard_visibility_web 2.0.0 [flutter_keyboard_visibility_platform_interface flutter_web_plugins flutter]
- flutter_layout_grid 1.0.1 [flutter collection meta quiver]
- flutter_local_notifications_platform_interface 4.0.0 [flutter plugin_platform_interface]
- flutter_math_fork 0.3.3+1 [flutter flutter_svg provider meta collection tuple]
- flutter_plugin_android_lifecycle 2.0.2 [flutter]
- flutter_web_plugins 0.0.0 [flutter js characters collection meta typed_data vector_math]
- geolocator_platform_interface 2.1.1 [flutter plugin_platform_interface vector_math meta]
- geolocator_web 2.0.3 [flutter flutter_web_plugins geolocator_platform_interface]
- glob 2.0.0 [async collection file path pedantic string_scanner]
- google_maps_flutter_platform_interface 2.1.0 [collection flutter meta plugin_platform_interface stream_transform]
- html 0.15.0 [csslib source_span]
- http 0.13.3 [async http_parser meta path pedantic]
- http_parser 4.0.0 [charcode collection source_span string_scanner typed_data]
- image_picker_for_web 2.1.1 [flutter flutter_web_plugins image_picker_platform_interface meta]
- image_picker_platform_interface 2.2.0 [flutter http meta plugin_platform_interface cross_file]
- js 0.6.3
- location_platform_interface 2.3.0 [flutter meta plugin_platform_interface]
- location_web 3.1.1 [flutter flutter_web_plugins http_parser js location_platform_interface meta]
- markdown 4.0.0 [args charcode meta]
- matcher 0.12.10 [stack_trace]
- meta 1.3.0
- nested 1.0.0 [flutter]
- numerus 1.1.1
- octo_image 1.0.0+1 [flutter flutter_blurhash]
- package_config 2.0.0 [path]
- path 1.8.0
- path_drawing 0.5.1 [vector_math meta path_parsing flutter]
- path_parsing 0.2.1 [vector_math meta]
- path_provider_linux 2.0.0 [path xdg_directories path_provider_platform_interface flutter]
- path_provider_macos 2.0.0 [flutter]
- path_provider_platform_interface 2.0.1 [flutter meta platform plugin_platform_interface]
- path_provider_windows 2.0.1 [path_provider_platform_interface meta path flutter ffi win32]
- pedantic 1.11.0
- permission_handler_platform_interface 3.6.0 [flutter meta plugin_platform_interface]
- petitparser 4.0.2 [meta]
- platform 3.0.0
- plugin_platform_interface 2.0.0 [meta]
- process 4.2.0 [file path platform]
- provider 5.0.0 [collection flutter nested]
- pub_semver 2.0.0 [collection]
- qr 2.0.0 [meta]
- quiver 3.0.1 [matcher]
- rxdart 0.27.1
- sky_engine 0.0.99
- sliver_tools 0.2.0 [flutter]
- source_span 1.8.1 [collection path term_glyph]
- sqflite 2.0.0+3 [flutter sqflite_common path]
- sqflite_common 2.0.0+2 [synchronized path meta]
- stack_trace 1.10.0 [path]
- stream_channel 2.1.0 [async]
- stream_transform 2.0.0
- string_scanner 1.1.0 [charcode source_span]
- synchronized 3.0.0
- term_glyph 1.2.0
- test_api 0.3.0 [async boolean_selector collection meta path source_span stack_trace stream_channel string_scanner term_glyph matcher]
- timezone 0.7.0 [path]
- tuple 2.0.0 [quiver]
- typed_data 1.3.0 [collection]
- url_launcher_linux 2.0.0 [flutter]
- url_launcher_macos 2.0.0 [flutter]
- url_launcher_platform_interface 2.0.3 [flutter plugin_platform_interface]
- url_launcher_web 2.0.0 [url_launcher_platform_interface meta flutter flutter_web_plugins]
- url_launcher_windows 2.0.0 [flutter]
- uuid 3.0.4 [crypto]
- vector_math 2.1.0
- video_player_platform_interface 4.1.0 [flutter meta flutter_test]
- video_player_web 2.0.1 [flutter flutter_web_plugins meta video_player_platform_interface]
- wakelock_macos 0.1.0+1 [flutter flutter_web_plugins wakelock_platform_interface]
- wakelock_platform_interface 0.2.1+1 [flutter meta]
- wakelock_web 0.2.0+1 [flutter flutter_web_plugins js wakelock_platform_interface]
- wakelock_windows 0.1.0 [flutter wakelock_platform_interface win32]
- watcher 1.0.0 [async path pedantic]
- webview_flutter 2.0.8 [flutter]
- wifi_info_flutter 2.0.0 [flutter wifi_info_flutter_platform_interface]
- wifi_info_flutter_platform_interface 2.0.0 [plugin_platform_interface flutter]
- win32 2.0.4 [ffi]
- xdg_directories 0.2.0 [meta path process]
- xml 5.0.2 [collection meta petitparser]
- yaml 3.1.0 [collection source_span string_scanner]

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[markusaksli-nc]

Hi @rymesaint
Could you please provide the full error with a stacktrace?
Are these errors specific to any devices?
Thank you

[rymesaint]

Hi @rymesaint
Could you please provide the full error with a stacktrace?
Are these errors specific to any devices?
Thank you

i can't get any error log because it happen sometimes and its gone
no there is no specific devices this happen

the error not always like authentication failed but the message also say SERVICE_UNAVAILABLE

[russellwheatley]

I'm fairly sure this is an firebase-android-sdk. The issue is tracked on the repo here, it also has its own ticket here on the Google issue tracker.

This concerns both error messages: SERVICE_UNAVAILABLE & AUTHENTICATION_FAILED. There are a number of workarounds on the repo ticket such as updating Google Play Store on the device, but you might want to try this first if it helps although this is two major versions behind the version currently used by Flutterfire.

I'm closing this issue as there isn't anything for us to fix, this issue needs to be resolved upstream.