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It's not you, it's me

Sometimes bugs reported to Firefly III are configuration and system problems on the user's side.

If you run into any of the following problems, there's a good chance it's not a Firefly III issue, but a configuration issue.

  • ⚠️ Firefly III can't connect to the database when starting or the password is wrong, even though you're sure it's correct.
  • ⚠️ Errors about a missing APP_KEY or other encryption/hash problems
  • ⚠️ You can't login due to 419 errors (page expired)
  • ⚠️ Any 500 error when starting Firefly III
  • ⚠️ Any white page when starting Firefly III
  • ⚠️ Time-out when starting Firefly III for the first time
  • ⚠️ Firefly III does not work behind your reverse proxy
  • ⚠️ You can't connect to the Data Importer due to 404's or authentication issues.

If you run into an issue like this, please start a discussion or chat on Gitter.im. There's a good chance it's not a bug but something we can fix rather quickly 👍